Peak Design: AR Automation Without Added Headcount
How Peak Design Scaled Wholesale AR Without Adding a Single Headcount
Peak Design's 3-person finance team eliminated 100% of manual domestic payment processing and doubled invoice throughput, without hiring more people.
By The Numbers
100%
Reduction in manual domestic payment time
0
New headcount added
Headquarters
San Francisco, CA
Industry
Consumer Goods
Client
Challenge
As Peak Design's wholesale business grew, its 3-person finance team was buried in manual payment operations. Roughly 100 checks arrived each month, requiring the VP of Finance to personally sort, photograph, and deposit them. Wire transfers demanded separate spreadsheet reconciliation. On a routine day, a single payment took more than 10 minutes to process, creating backlogs that sent false past-due notices to paid customers.
Solution
Paystand deployed Smart Lockbox and AR automation integrated directly into NetSuite. Incoming checks, ACH payments, and card transactions are now automatically scanned, matched to open invoices, and reconciled with credit memos applied in the same transaction. The result: domestic payment processing dropped to zero manual effort, and Peak Design scaled its wholesale AR without adding headcount.
Testimonials
"Paystand has helped us scale. If we had to do all that manually, we potentially would need another hire for our AR."
Challenges Faced by Peak Design
- ~100 paper checks arriving monthly, requiring the VP of Finance to personally sort, photograph, and deposit them
- Wire transfers landing without enough context to identify the customer or invoice, requiring manual spreadsheet mapping
- Each payment taking 10+ minutes to process, creating a growing backlog
- Paid customers receiving false past-due notices due to unprocessed payments
- Previous AR platform (YayPay by Quadient) lacked lockbox capabilities and still required hands-on reconciliation
Solutions Implemented with Paystand
- Smart Lockbox receives, scans, and matches incoming checks to open NetSuite invoices automatically — no team involvement
- ACH and card payment automation with direct matching to invoice records, eliminating manual remittance hunting
- Credit memo application within the same transaction, removing a common point of manual intervention
- Native NetSuite integration for automatic reconciliation across all payment types
- AR Network Portal rolled out to U.S. wholesale customers so they can view invoices and pay in one place
Scale your AR without scaling your team.
Request Demo
Paystand is on a mission to create a more open financial system, starting with B2B payments. Using blockchain and cloud technology, we pioneered Payments-as-a-Service to digitize and automate your entire cash lifecycle. Our software makes it possible to digitize receivables, automate processing, reduce time-to-cash, eliminate transaction fees, and enable new revenue.
Receivables
Payables
Legal
Support
Payments
Expense
Company
Resources
WHY PAYSTAND
INDUSTRIES
DATA & INFRASTRUCTURE
LEARNING RESOURCES