# NetSuite FAQs

- [Troubleshooting Guide: "Checkout Unavailable" Error](https://support.paystand.com/hc/en-us/articles/17077433249435-Troubleshooting-Guide-Checkout-Unavailable-Error)
- [How can you tell the credit card was used by customer vs virtual terminal?](https://support.paystand.com/hc/en-us/articles/16854667854363-How-can-you-tell-the-credit-card-was-used-by-customer-vs-virtual-terminal)
- [Why is the Customer Deposit from the payer not reflected in the Sales Order?](https://support.paystand.com/hc/en-us/articles/16013794197531-Why-is-the-Customer-Deposit-from-the-payer-not-reflected-in-the-Sales-Order)
- [Is it possible to inactivate the Virtual Terminal to take payments for Quotes inside Netsuite?](https://support.paystand.com/hc/en-us/articles/13183424293275-Is-it-possible-to-inactivate-the-Virtual-Terminal-to-take-payments-for-Quotes-inside-Netsuite)
- [How to fix Duplicate Payments in Netsuite](https://support.paystand.com/hc/en-us/articles/12519482276891-How-to-fix-Duplicate-Payments-in-Netsuite)
- [The payer confirms they have processed a payment, why can I not find the Payment in Netsuite?](https://support.paystand.com/hc/en-us/articles/11234563087131-The-payer-confirms-they-have-processed-a-payment-why-can-I-not-find-the-Payment-in-Netsuite)
- [Why do I get a "Checkout is currently not available" when opening the Virtual terminal inside Netsuite?](https://support.paystand.com/hc/en-us/articles/11118521361563-Why-do-I-get-a-Checkout-is-currently-not-available-when-opening-the-Virtual-terminal-inside-Netsuite)