# Smart Lockbox

### Getting Started

- [Best Practices for Manually Matching Checks: Importance and Consequences](https://support.paystand.com/hc/en-us/articles/14228741427099-Best-Practices-for-Manually-Matching-Checks-Importance-and-Consequences)
- [Onboarding](https://support.paystand.com/hc/en-us/articles/12416321234075-Onboarding)
- [Paystand's SMART Lockbox](https://support.paystand.com/hc/en-us/articles/12286505644315-Paystand-s-SMART-Lockbox)

### Main features

- [Check Files Download](https://support.paystand.com/hc/en-us/articles/16463738572315-Check-Files-Download)
- [Unrecognized Checks for Sage Lockbox](https://support.paystand.com/hc/en-us/articles/13127511003035-Unrecognized-Checks-for-Sage-Lockbox)
- [AR Advances for Sage Lockbox](https://support.paystand.com/hc/en-us/articles/13126830713883-AR-Advances-for-Sage-Lockbox)

### Do's and Don'ts

- [Dos and Don'ts for SMART Lockbox](https://support.paystand.com/hc/en-us/articles/11850628213019-Dos-and-Don-ts-for-SMART-Lockbox)

### FAQs

- [Refunds for Smart Lockbox Transactions](https://support.paystand.com/hc/en-us/articles/40177599539739-Refunds-for-Smart-Lockbox-Transactions)
- [Is there a way to view individual items (scans) associated with a batch payment?](https://support.paystand.com/hc/en-us/articles/11785017218715-Is-there-a-way-to-view-individual-items-scans-associated-with-a-batch-payment)
- [After the customer sends a check, how long does it take for the funds to be in my bank account?](https://support.paystand.com/hc/en-us/articles/11784894378267-After-the-customer-sends-a-check-how-long-does-it-take-for-the-funds-to-be-in-my-bank-account)
- [Does SMART Lockbox process international check payments?](https://support.paystand.com/hc/en-us/articles/11784830430363-Does-SMART-Lockbox-process-international-check-payments)
- [Does SMART lockbox process checks from the IRS?](https://support.paystand.com/hc/en-us/articles/11784788728219-Does-SMART-lockbox-process-checks-from-the-IRS)
- [Is there a fee for bounced or voided checks?](https://support.paystand.com/hc/en-us/articles/11784709277083-Is-there-a-fee-for-bounced-or-voided-checks)