Getting Started – Paystand Help Center
Getting Started
Dashboard Features
- Paystand Platform Release Notes
- Send Bulk Email from the Customers Page
- How to assign a payment experience
- Set the Autopay Schedule and Retries
- Why Am I Receiving Duplicate Payment or Refund Notifications?
- Managing Customer Comments: Add, View, and Pin Notes
International Payments & Multiple Currencies
- Are there any restrictions on the types of debit cards accepted for multi-currency payments?
- Are there any restrictions on the types of credit cards accepted for multi-currency payments?
- What payment methods are allowed for multi-currency payments?
- Is there a minimum amount required for multi-currency checkouts?
- Are there any limitations or restrictions on credit card payments for international payers?
- What payment methods are accepted for international payers?
Data Migration
Navigate the Help Center
- How to Reverse a Payment in Sage and Reopen the Invoice in Paystand
- Requesting "How-to", guide and articles
- Exploring Lucy: Your Help Center ChatBot
- Navigating Help Center: Registering to Manage Support Tickets
- How to submit Feedback
- How to submit a Support Request
Payments
- Common Payment Error Codes
- Bank-to-Bank Payments: Overview, Best Practices & Limitations
- Understanding using Convenience Fees with Paystand
- Configuring Settings to Allow Paystand to Send Emails from Your Domain
- Understanding the Implications of Early Refunds and the ACH Protection Period
- Making a Bank to Bank payment
- Statement Descriptors
FAQs
- Managing Webhooks During Server Upgrades
- Email Troubleshooting Guide: Resolving Delivery Issues
- Can I add additional recipients for dispute notifications?
- 1099 Form Request
- Canceling your Paystand Account
- What should I do if a customer is not receiving email notifications about their payment?