### Bank Message

Custom Fields issue

### Issue

This is an issue related to a custom field that has been added as required and the information has not been entered.

### Next Steps

The solution is to update the custom field to **not required** or to update the preset to show the custom field and fill in the information. Follow [Custom Fields](https://support.paystand.com/hc/en-us/articles/11752641505563)

If the issue persists, [Submit a Request](https://support.paystand.com/hc/en-us/requests/new) to the Support Team to have this issue resolved.