### Bank Message

The card was declined for an unknown reason.

### Issue

The Do Not Honor message indicates that the payer card’s issuing bank will not allow a transaction to take place so the card has been rejected.

The main causes that this message occurs are outlined below:

- Insufficient Funds
- Credential Discrepancy (between AVS and CVC)
- Potential Fraud

If a payer has made several payments, the issuing bank may have detected high-risk websites that also trigger the Do Not Honor message by the time they attempt to make another payment or purchase.

### Next Steps

The payer must contact their card issuer for additional information. Paystand is unable to determine the cause of the Do Not Honor message on behalf of the payer.
