Clearing times are referred to as the amount of time it takes for every payment to be deposited to your bank account. The time frame will depend on the payment method used by the payer.

## Important considerations

- If the payment was made **before** our cut-off time (2 PM PST), we will count the created date as one.
- If the payment was made **after** our cut-off time (2 PM PST), we will **NOT** count the created date as one.
- When a payment is received, the invoice **Status** will change instantly regardless of the clearing time. (Status: Open to Status: Paid)
- There are different clearing times depending on the agreement made with Paystand. If you want to check the clearing time you currently have set up, your Customer Success Manager will be able to help.
- If the payment was made on the weekend, we will **NOT** count that day as one. Day one now will be the next **business** day.

### Credit Card Default time

- It will take **two business** days to be sent to your bank account.

### Bank to bank Default Time

- It will take **four** **business** days to be sent to your bank account.

### ACH Default time

- It will take **six** **business** days to be sent to your bank account.

**Note:** PayStand transfer will take one day to be received in your bank.

## Payment timing on a payment made **before** the cut-off

1. Navigate to [Paystand Dashboard](https://dashboard.paystand.com/v2/signin)
2. Click **Transactions** > **Payments**
3. Check the **Created Date**

4. Check the **Payment Method**

5. Open your **Calendar,** and from the **Created Date,** count the days according to the payment method. In this case, February 18th

## Payment timing on a payment made **after** the cut-off

6. For this example, the payment was made **AFTER** the cut-off time; we **WON'T** count the **Created Date** as one
7. This payment was transferred into your bank account on February 23rd.

### Refunds Default Time

Refunds can take up to 48 business hours to be deposited to the payer account.

If the refund is processed before 2:00 PM PST, the payer will receive the refund on the same day.

If the refund is processed after 2:00 PM PST, the payer will receive the refund the next business day.
