In Sage, some payments may appear as split payments when the total amount is divided across multiple transfers. This happens when a single customer payment is settled in more than one batch transfer.

Although this can look confusing in the transfer reports, the payment is being handled correctly — each portion of the split is accounted for in the settlement process.

### How split payments are displayed in Sage

When a split payment occurs:

- The **first part** of the payment is included in an initial transfer report.
- That amount is then **deducted** from the total of the first transfer to balance the partial payout.
- The **second part** of the same payment appears in the following transfer report, where that amount is **added back** to the total.

This ensures the complete payment amount is reflected accurately across both transfer reports.

### Example

Let’s say a payer makes a payment that’s split into two parts:

- The first portion of the payment is processed in the **first transfer**.
- The second portion is processed in the **next transfer**.

**In Sage:**

- The first transfer shows a **deduction** for the amount that will appear again later.
- The second transfer shows that amount **added back**, along with the final total for the remaining split.

When viewed together, both transfers reflect the **full payment amount** once combined.

Important considerations

- The transfer reports will always balance once all split portions have been processed.
- Each split amount appears once as a deduction and once as an addition across consecutive transfers.
- No manual correction is required — the system automatically reconciles the amounts.

### What this means for reporting

Even though a payment may appear twice across two different transfers, it still represents a **single transaction**.

Sage ensures that the total received and the total transferred remain consistent once all split payments have cleared.

What to expect

- Split payments may appear across two consecutive transfer reports in Sage.
- The deduction in the first report and the addition in the second report always balance out once both transfers have processed.
- The combined total of both reports equals the full payment amount received from your customer.