Split Payments in Sage Intacct – Paystand Help Center

In Sage, some payments may appear as split payments when the total amount is divided across multiple transfers. This happens when a single customer payment is settled in more than one batch transfer.

Although this can look confusing in the transfer reports, the payment is being handled correctly — each portion of the split is accounted for in the settlement process.

How split payments are displayed in Sage

When a split payment occurs:

• The first part of the payment is included in an initial transfer report.
• That amount is then deducted from the total of the first transfer to balance the partial payout.
• The second part of the same payment appears in the following transfer report, where that amount is added back to the total.

This ensures the complete payment amount is reflected accurately across both transfer reports.

Example

Let’s say a payer makes a payment that’s split into two parts:

• The first portion of the payment is processed in the first transfer.
• The second portion is processed in the next transfer.

In Sage:

• The first transfer shows a deduction for the amount that will appear again later.
• The second transfer shows that amount added back, along with the final total for the remaining split.

When viewed together, both transfers reflect the full payment amount once combined.

Important considerations

• The transfer reports will always balance once all split portions have been processed.
• Each split amount appears once as a deduction and once as an addition across consecutive transfers.
• No manual correction is required — the system automatically reconciles the amounts.

What this means for reporting

Even though a payment may appear twice across two different transfers, it still represents a single transaction.

Sage ensures that the total received and the total transferred remain consistent once all split payments have cleared.

What to expect

• Split payments may appear across two consecutive transfer reports in Sage.
• The deduction in the first report and the addition in the second report always balance out once both transfers have processed.
• The combined total of both reports equals the full payment amount received from your customer.