### Important

- Admin access provides full control, including bank updates and user management
- Requests must be reviewed and approved by existing Admin users
- Paystand schedules a **verification call** with the user for security purposes

### Requesting Admin Access

1. Submit a request to Paystand Support, specifying which user needs Admin access

2. Support will send an email notification to all current Admin users

- This email informs Admins that a new Admin request has been received
3. If any **Admin user objects**, they must reply to the email to deny the request

4. If **Admins users agree**, Paystand Support will schedule a **security verification call**

5. Paystand schedules a verification call with the user who made the request

- On the call, the user must present a valid **Driver’s License** to verify identity
6. Once verified, Paystand Support updates the user’s role to Admin

### What to expect

- Paystand notifies all Admin users when a Clerk requests Admin
access

- Changes are only made after Admin approval and security verification

- The role change is completed once the requesting user’s identity
is verified

PrevNext

#### Table of contents

Request Admin access

- [Request Admin access](https://support.paystand.com/hc/en-us/articles/41180082838555-Request-Admin-access#request-admin-access-0-0)
- [Important](https://support.paystand.com/hc/en-us/articles/41180082838555-Request-Admin-access#h_01K5CW93QNZZM3NJ31ASEVZJW7)
- [Requesting Admin Access](https://support.paystand.com/hc/en-us/articles/41180082838555-Request-Admin-access#h_01K5CW80PVJKAHZS6MA5DYB0KE)
- [What to expect](https://support.paystand.com/hc/en-us/articles/41180082838555-Request-Admin-access#h_01K5CWH6Y6554PGFD4EHNEEYGK)