### Refund flow in Sage

Refunds follow the same flow as [disputes](https://support.paystand.com/hc/en-us/articles/15575641068827). Instead of reopening the original invoice, the system creates a **ledger entry** to account for the refund. This entry impacts both the refund GL account and the Paystand checking account.

### Refund posting details

Refund ledger entries are posted by default to **feeAccountNo**.

If you prefer a different refund GL account, [submit a request](https://support.paystand.com/hc/en-us/requests/new?ticket_form_id=5053454753947) to the Support team with the GL account where refund entries should be posted.

[Prev](https://support.paystand.com/hc/en-us/articles/13858416566171-Handling-Reopened-Invoices-After-Receiving-a-Dispute "Handling Reopened Invoices After Receiving a Dispute") [Next](https://support.paystand.com/hc/en-us/articles/40460400984091-Process-refunds-in-Sage-Intacct "Process refunds in Sage Intacct")

#### Table of contents

Refund process in Sage integration

- [Refund process in Sage integration](https://support.paystand.com/hc/en-us/articles/40654485195163-Refund-process-in-Sage-integration#refund-process-in-sage-integration-0-0)
- [Refund flow in Sage](https://support.paystand.com/hc/en-us/articles/40654485195163-Refund-process-in-Sage-integration#h_01K464PA6KVANGSK4MR4E23QC2)
- [Refund posting details](https://support.paystand.com/hc/en-us/articles/40654485195163-Refund-process-in-Sage-integration#h_01K464PA6V0004CEK9T6WGDBEQ)