Refund process in Sage integration – Paystand Help Center

Refund flow in Sage

Refunds follow the same flow as disputes. Instead of reopening the original invoice, the system creates a ledger entry to account for the refund. This entry impacts both the refund GL account and the Paystand checking account.

Refund posting details

Refund ledger entries are posted by default to feeAccountNo.

If you prefer a different refund GL account, submit a request to the Support team with the GL account where refund entries should be posted.

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Refund process in Sage integration