### Things to know

- Refunds are issued from the Paystand Dashboard
- Refunds are automatically posted to the related Sage Intacct invoice
- Refunds are only available after the original payment has completed the clearing process

### Processing a Refund

1\. Click **Receivables**

2\. Select the **Invoice** for the refund

3\. Click **Initiate Refund**

4\. Enter the **refund amount**. Enable the toggle to include **fees** in the refund

5\. Click **Refund**

6\. A confirmation message appears at the top of the screen

7\. The refund transaction appears in the **Transactions** section with the **Refund ID** referenced

[Prev](https://support.paystand.com/hc/en-us/articles/40654485195163-Refund-process-in-Sage-integration "Refund process in Sage integration") Next

#### Table of contents

Process refunds in Sage Intacct

- [Process refunds in Sage Intacct](https://support.paystand.com/hc/en-us/articles/40460400984091-Process-refunds-in-Sage-Intacct#process-refunds-in-sage-intacct-0-0)
- [Things to know](https://support.paystand.com/hc/en-us/articles/40460400984091-Process-refunds-in-Sage-Intacct#h_01K3RS3CH12PF98TF8YYZ6EQ0E)
- [Processing a Refund](https://support.paystand.com/hc/en-us/articles/40460400984091-Process-refunds-in-Sage-Intacct#h_01K3PNYB4HEFDV5STPAJWT47QQ)