Managing Saved Payment Methods – Paystand Help Center

Manage Saved Payment Methods

From the Customer tab in the Paystand Dashboard, you can:

Edit a saved payment method
- Update an expired credit card
- Change a billing address or account details
Archive a saved payment method
- Remove it from future use (it won’t appear as a payment option in the Virtual Terminal)

Automatic Sync with NetSuite

All changes are automatically synced to your NetSuite instance, keeping your token records up to date.

Archiving funds

When you archive a payment method:

It will no longer appear as a payment option in the Virtual Terminal.
Autopay may still attempt to use this method.
- Currently, archiving a payment method does not immediately stop scheduled autopay attempts tied to it.
  - If autopay tries to charge an archived payment method, the charge will fail.
  - In NetSuite, the Autopay Status will update to Failed with the reason: Payment failed due to archived payment token.

We recommend updating your autopay configurations or notifying your internal team when archiving a payment method to avoid failed transactions.

Need to Restore an Archived Method? If you need to reactivate an archived payment method, contact Paystand Support.

Roles & Permissions

Admin users can edit and archive saved payment methods.
Non-admin users can edit but cannot archive payment methods.

Table of contents

Managing Saved Payment Methods