Managing Receivables – Paystand Help Center
Invoice Details
This section provides an overview of the specific invoice, including essential information such as identification numbers, amounts, and current payment status.
- Invoice External Number: This is the reference or identification number provided by the payer or external system to track the invoice. It may differ from the internal invoice number used in your system.
- Amount Due: This shows the remaining balance the payer must pay. It reflects the total amount minus any previous payments or adjustments.
- Amount: This is the original total amount of the invoice before any payments or deductions. It represents the full cost of goods or services rendered.
- Status: This indicates the current state of the invoice, such as Paid, Pending, Overdue, or Canceled. It helps you track whether the payer has made any payments.
- Due Date: The deadline by which the payment is expected to be made. If the payment isn’t received by this date, the invoice could become overdue.
- Created Date: The date on which the invoice was generated. This helps in tracking the timeline of billing and payment processes.
Invoice Status
Unpaid – All invoices with outstanding balances (includes Current + Overdue)
Current – Invoices that are not past due
Overdue – Invoices past their due date
Paid – Fully paid invoices
Canceled – Invoices that were voided or canceled
All – See everything regardless of status
Customer Details
This section provides information about the customer associated with the invoice, helping you confirm the payer's identity and relevant contact information.
Company Name: The name of the business or organization being invoiced.
Contact Name: The individual responsible for managing the invoice or payment within the customer’s organization.
Contact Email Address: The email address of the contact person, used for sending reminders or inquiries related to the invoice.
Address: The physical or mailing address of the customer, which could be used for sending physical copies of invoices or related documents if necessary.
**Quick Actions:**This section provides immediate actions that can be taken regarding the invoice. These options help you manage the payment process more efficiently.
Send Reminder: This option allows you to send a reminder email to the payer, notifying them of the outstanding invoice and the upcoming or overdue payment.
- Pay Now: This button enables the payer to make a payment for the invoice directly. It typically links to a payment gateway where the payer can complete the transaction.
- Setup AutoPay: This option lets the payer set up automatic payments for future invoices. Once activated, the system will automatically deduct payments on the invoice due date.
- Setup Collection Plan: This allows the business to create a payment or collections plan, enabling scheduled reminders or automated follow-ups for overdue payments. It helps to handle outstanding balances systematically without manual intervention.
Activity Log: Monitor payer activity, including email sends, open rates, and payment logs.
Table of contents
Managing Receivables