During the integration, you have the flexibility to configure accounts for different transaction types. While you can decide to use a single General Ledger Account for multiple transaction types, selecting a GL Account for all transaction types is mandatory.

- **PSCASH** - Paystand Clearing Account (similar to an undeposited account): This account serves as an intermediary for funds before they are fully processed. This account is created at the time of implementation.
- **GL for Convenience Fees** - This GL account records the fees that a merchant charges its customers for the convenience of using Paystand services, especially credit card.
- **GL for Incentive/Discount** - This GL account records any discounts or incentives offered by the merchant to its customers at the time of payment.
- **GL for Merchant Fees** - This category is used to track the fees imposed by Paystand on merchants for utilizing its services.
- **GL for Disputes** - This section is designated to handle transactions that are under dispute, initiated by the payer (customer).
- **GL for Refunds** - This account is used to record any refunds/write-offs emitted to the payer by the merchant. This account is used only when the invoice remains closed upon a refund.
- **GL for Adjustments** - Although rarely used, this account allows Paystand to reconcile any discrepancies due to technical errors.

Let’s have a look at some examples:

### Payment
- **Document Type**: Payment  
- **Impacts**: Debit PSCASH, Credit Customer AR.  
- **Applied to**: Sales Invoice; in some cases, a debit memo.

### Convenience Fees
- **Document Type**: Debit Memo  
- **Impacts**: Debit Customer AR, Credit Convenience Fee Account  
- **Applied to**: Payment  
- **Example**: If a $100 invoice includes a $3 convenience fee, Paystand will process a $103 payment, allocating $100 to the invoice and $3 to the debit memo.

### Incentive
- **Document Type**: Credit Memo  
- **Impacts**: Credit Customer AR, Debit Incentive Account  
- **Applied to**: Invoice  
- **Example**: If a $100 invoice has a $2 incentive, Paystand will process a $98 payment and a $2 credit memo will be created, and applied to the invoice to close it.

### Disputes
- **Document Type**: Journal Entry  
- **Impacts**: Debit Dispute Account, Credit PSCASH  
- **Applied to**: None  
- **Examples**: If a payment is disputed by the payer, a dispute journal entry is created without impacting the invoice.

### Payment Return
- **Document Type**: Debit Memo  
- **Impacts**: Debit Customer AR, Credit PSCASH  
- **Applied to**: Payment  
- **Examples**: In scenarios such as insufficient balance or invalid account, if a payment fails, the original payment is unapplied from the invoice. Then, a debit memo is applied to the payment, reopening the invoice and allowing the merchant to receive additional payments.

### Refunds
- **Document Type**: Cash Receipt Journal of type Refund  
- **Impacts**: Debit Customer AR, Credit PSCASH  
- **Examples**: Whenever a refund is issued, the invoice will remain paid, and a refund document will be created against the customer account. This refund document will reference the original payment in its description to provide a clear audit trail and justification for the refund.