# Email Troubleshooting Guide: Resolving Delivery Issues

Facing difficulties with email deliveries? Here's a comprehensive troubleshooting guide to assist you in resolving common email-related issues:

### 1. Check Spam and Trash Folders

- **Spam Folder**: Verify if the email landed in the spam folder. If found, mark it as "Not Spam" or "Non-Suspicious."
  
- **Trash/Deleted Items**: Sometimes, emails can end up in the trash inadvertently. Ensure to review this folder.

### 2. Whitelist Email Addresses

- **Whitelisting**: Consider adding our email addresses to your email whitelist to prevent future communication issues.

### 3. Verify Email Settings

- **Settings Review**: Double-check your email settings to ensure they align with the requirements for receiving emails.

### 4. Contact Support

- **Support Assistance**: If issues persist, [submit a request](https://support.paystand.com/hc/en-us/requests/new?ticket_form_id=5053454753947) to our support team.