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[Business Central Implementation Guide](https://support.paystand.com/hc/en-us/articles/22110823902747-Business-Central-Implementation-Guide) - [Accounting Cheat Sheet](https://support.paystand.com/hc/en-us/articles/21625743861275-Accounting-Cheat-Sheet) - [How To's](https://support.paystand.com/hc/en-us/sections/22503096089755-How-To-s) - [How to Configure Secondary Email Recipients for Invoice Notifications](https://support.paystand.com/hc/en-us/articles/52870405328283-How-to-Configure-Secondary-Email-Recipients-for-Invoice-Notifications) - [Create or Update the Business Central Client Secret (Azure + Paystand Dashboard)](https://support.paystand.com/hc/en-us/articles/51954529787291-Create-or-Update-the-Business-Central-Client-Secret-Azure-Paystand-Dashboard) - [Change your Bank account](https://support.paystand.com/hc/en-us/articles/41179240416923-Change-your-Bank-account) - [Understanding Transfers and Reconciliation in Business Central](https://support.paystand.com/hc/en-us/articles/36419149935771-Understanding-Transfers-and-Reconciliation-in-Business-Central) - [How to brand your payment experience](https://support.paystand.com/hc/en-us/articles/32529878277659-How-to-brand-your-payment-experience) - [How to activate convenience fees?](https://support.paystand.com/hc/en-us/articles/22743900704795-How-to-activate-convenience-fees) - [Send invoice with Pay Now button](https://support.paystand.com/hc/en-us/articles/22702709733403-Send-invoice-with-Pay-Now-button) - [Create a new Customer Card](https://support.paystand.com/hc/en-us/articles/22503666972699-Create-a-new-Customer-Card) - [Main Features](https://support.paystand.com/hc/en-us/sections/22610821152923-Main-Features) - [Customer Filtering and Bulk Apply Overview](https://support.paystand.com/hc/en-us/articles/40729951629723-Customer-Filtering-and-Bulk-Apply-Overview) - [Logo Redirect URL for Payment Experience](https://support.paystand.com/hc/en-us/articles/40729874322331-Logo-Redirect-URL-for-Payment-Experience) - [Managing Customer Comments: Add, View, and Pin Notes](https://support.paystand.com/hc/en-us/articles/40729774549403-Managing-Customer-Comments-Add-View-and-Pin-Notes) - [Set the Autopay Schedule and Retries](https://support.paystand.com/hc/en-us/articles/40729635974683-Set-the-Autopay-Schedule-and-Retries) - [Allow external numbers in checkout links](https://support.paystand.com/hc/en-us/articles/40723499120539-Allow-external-numbers-in-checkout-links) - [Using Credit Memos in the Paystand Checkout Experience](https://support.paystand.com/hc/en-us/articles/39661451212187-Using-Credit-Memos-in-the-Paystand-Checkout-Experience) - [Refunds & Disputes for Business Central](https://support.paystand.com/hc/en-us/articles/38044957265691-Refunds-Disputes-for-Business-Central) - [Automated Cash Application and Deposit Reconciliation](https://support.paystand.com/hc/en-us/articles/22742996415643-Automated-Cash-Application-and-Deposit-Reconciliation) - [Pay Now directly from posted sales invoices](https://support.paystand.com/hc/en-us/articles/22706309230875-Pay-Now-directly-from-posted-sales-invoices) - [Filter, Sort and Select receivables in your Paystand dashboard](https://support.paystand.com/hc/en-us/articles/22611043356315-Filter-Sort-and-Select-receivables-in-your-Paystand-dashboard) - [Push Payments](https://support.paystand.com/hc/en-us/categories/16521929612571-Push-Payments) - [Push Payments](https://support.paystand.com/hc/en-us/sections/14740480545691-Push-Payments) - [Push Payments](https://support.paystand.com/hc/en-us/articles/16875194509595-Push-Payments) - [Paystand Direct Integration](https://support.paystand.com/hc/en-us/categories/11752361406491-Paystand-Direct-Integration) - [Dashboard Settings](https://support.paystand.com/hc/en-us/sections/41177332236955-Dashboard-Settings) - [How to Change the Time Zone on the Dashboard](https://support.paystand.com/hc/en-us/articles/40730173508507-How-to-Change-the-Time-Zone-on-the-Dashboard) - [Understanding the Balances Tab in the Paystand Dashboard](https://support.paystand.com/hc/en-us/articles/36423283108891-Understanding-the-Balances-Tab-in-the-Paystand-Dashboard) - [Generate Statements for Paystand Account](https://support.paystand.com/hc/en-us/articles/24468348948891-Generate-Statements-for-Paystand-Account) - [User and Access Management](https://support.paystand.com/hc/en-us/sections/41177590377371-User-and-Access-Management) - [What is an ACH Chargeback?](https://support.paystand.com/hc/en-us/articles/42063402196123-What-is-an-ACH-Chargeback) - [What is a Dispute?](https://support.paystand.com/hc/en-us/articles/42063229224475-What-is-a-Dispute) - [Provide Evidence for Disputes](https://support.paystand.com/hc/en-us/articles/42063001924379-Provide-Evidence-for-Disputes) - [Request Admin access](https://support.paystand.com/hc/en-us/articles/41180185035291-Request-Admin-access) - [User Management Access](https://support.paystand.com/hc/en-us/articles/21405318362395-User-Management-Access) - [How to reset your password](https://support.paystand.com/hc/en-us/articles/16364011498651-How-to-reset-your-password) - [How to grant access to the Paystand Dashboard](https://support.paystand.com/hc/en-us/articles/11755958634651-How-to-grant-access-to-the-Paystand-Dashboard) - [Scheduled Payments](https://support.paystand.com/hc/en-us/sections/41177456302619-Scheduled-Payments) - [How to edit a Schedule Payment](https://support.paystand.com/hc/en-us/articles/19266529723931-How-to-edit-a-Schedule-Payment) - [Check Schedule Payments](https://support.paystand.com/hc/en-us/articles/12880029091099-Check-Schedule-Payments) - [How to create Schedule Payments?](https://support.paystand.com/hc/en-us/articles/12876380482075-How-to-create-Schedule-Payments) - [Payment Reminders](https://support.paystand.com/hc/en-us/sections/41177540592923-Payment-Reminders) - [How to create Payment Request](https://support.paystand.com/hc/en-us/articles/12941450948507-How-to-create-Payment-Request) - [Billing Portal](https://support.paystand.com/hc/en-us/sections/41177543139611-Billing-Portal) - [How to create a Billing Portal](https://support.paystand.com/hc/en-us/articles/16769436767387-How-to-create-a-Billing-Portal) - [How to add a Custom Field to a Billing Portal](https://support.paystand.com/hc/en-us/articles/11754534391451-How-to-add-a-Custom-Field-to-a-Billing-Portal) - [Custom Fields](https://support.paystand.com/hc/en-us/articles/11752641505563-Custom-Fields) - [Bank and Account Management](https://support.paystand.com/hc/en-us/sections/41177614578203-Bank-and-Account-Management) - [Change your Bank account](https://support.paystand.com/hc/en-us/articles/12748280184347-Change-your-Bank-account) - [Payers and Payments](https://support.paystand.com/hc/en-us/sections/41177464022171-Payers-and-Payments) - [How to charge a payer's saved fund](https://support.paystand.com/hc/en-us/articles/12593223516827-How-to-charge-a-payer-s-saved-fund) - [How to add a token to a Payer](https://support.paystand.com/hc/en-us/articles/12520838779675-How-to-add-a-token-to-a-Payer) - [How to Add a Payer](https://support.paystand.com/hc/en-us/articles/12520378461083-How-to-Add-a-Payer) - [How to process a Refund in the Paystand Dashboard](https://support.paystand.com/hc/en-us/articles/11913553475611-How-to-process-a-Refund-in-the-Paystand-Dashboard) - [Paystand Updates](https://support.paystand.com/hc/en-us/categories/10247384124955-Paystand-Updates) - [Service Notifications](https://support.paystand.com/hc/en-us/sections/10247385615259-Service-Notifications) - [Scheduled Downtime - December 18, 2022](https://support.paystand.com/hc/en-us/articles/10879679078811-Scheduled-Downtime-December-18-2022) - [Scheduled Downtime - December 4, 2022](https://support.paystand.com/hc/en-us/articles/10250684503195-Scheduled-Downtime-December-4-2022) - [Scheduled Maintenance - November 13 & 20, 2022](https://support.paystand.com/hc/en-us/articles/10247726591387-Scheduled-Maintenance-November-13-20-2022) - [Getting Started](https://support.paystand.com/hc/en-us/categories/5056599812123-Getting-Started) - [Dashboard Features](https://support.paystand.com/hc/en-us/sections/38985016440219-Dashboard-Features) - [Send Bulk Email from the Customers Page](https://support.paystand.com/hc/en-us/articles/47946021602203-Send-Bulk-Email-from-the-Customers-Page) - [How to assign a payment experience](https://support.paystand.com/hc/en-us/articles/47281513150747-How-to-assign-a-payment-experience) - [Set the Autopay Schedule and Retries](https://support.paystand.com/hc/en-us/articles/39740174613659-Set-the-Autopay-Schedule-and-Retries) - [Why Am I Receiving Duplicate Payment or Refund Notifications?](https://support.paystand.com/hc/en-us/articles/39674728634395-Why-Am-I-Receiving-Duplicate-Payment-or-Refund-Notifications) - [Managing Customer Comments: Add, View, and Pin Notes](https://support.paystand.com/hc/en-us/articles/39498375582619-Managing-Customer-Comments-Add-View-and-Pin-Notes) - [Paystand Platform Release Notes](https://support.paystand.com/hc/en-us/articles/39064711477915-Paystand-Platform-Release-Notes) - [Paystand Email Notifications](https://support.paystand.com/hc/en-us/articles/14877654306587-Paystand-Email-Notifications) - [Understanding User Roles in the Paystand Dashboard](https://support.paystand.com/hc/en-us/articles/10475542755995-Understanding-User-Roles-in-the-Paystand-Dashboard) - [How to activate convenience fees?](https://support.paystand.com/hc/en-us/articles/9511210635163-How-to-activate-convenience-fees) - [How to access the Paystand Dashboard?](https://support.paystand.com/hc/en-us/articles/9161459214619-How-to-access-the-Paystand-Dashboard) - [Payments](https://support.paystand.com/hc/en-us/sections/12313118737947-Payments) - [Common Payment Error Codes](https://support.paystand.com/hc/en-us/sections/9493552708507-Common-Payment-Error-Codes) - [Invalid Bank Routing Number](https://support.paystand.com/hc/en-us/articles/41092011936283-Invalid-Bank-Routing-Number) - [Error: Minimum transaction amount ($1.00) not met](https://support.paystand.com/hc/en-us/articles/41091952482203-Error-Minimum-transaction-amount-1-00-not-met) - [Error: Payment exceeds due amount](https://support.paystand.com/hc/en-us/articles/41091926076443-Error-Payment-exceeds-due-amount) - [Transaction Failed: Card is inactive](https://support.paystand.com/hc/en-us/articles/41091891209243-Transaction-Failed-Card-is-inactive) - [Transaction Failed: Card was declined](https://support.paystand.com/hc/en-us/articles/41091844234651-Transaction-Failed-Card-was-declined) - [Transaction Failed: Card was reported Stolen/Lost](https://support.paystand.com/hc/en-us/articles/41091778450587-Transaction-Failed-Card-was-reported-Stolen-Lost) - [Transaction Failed: Insufficient funds](https://support.paystand.com/hc/en-us/articles/41091729561115-Transaction-Failed-Insufficient-funds) - [Transaction Failed: The card is restricted](https://support.paystand.com/hc/en-us/articles/41091748857115-Transaction-Failed-The-card-is-restricted) - [Transaction Failed: Suspected fraud](https://support.paystand.com/hc/en-us/articles/41091674285595-Transaction-Failed-Suspected-fraud) - [Transaction Failed: Transaction not permitted](https://support.paystand.com/hc/en-us/articles/41091682922907-Transaction-Failed-Transaction-not-permitted) - [The card issuer is unable to honor the transaction. Please try a different card or retry in a couple of hours](https://support.paystand.com/hc/en-us/articles/41091610613915-The-card-issuer-is-unable-to-honor-the-transaction-Please-try-a-different-card-or-retry-in-a-couple-of-hours) - [Error: Maximum approval amount limit exceeded](https://support.paystand.com/hc/en-us/articles/41091605763995-Error-Maximum-approval-amount-limit-exceeded) - [The request failed due to an API error](https://support.paystand.com/hc/en-us/articles/41091522236443-The-request-failed-due-to-an-API-error) - [Sold to Another DFI](https://support.paystand.com/hc/en-us/articles/40163590108571-Sold-to-Another-DFI) - [Payer not Found](https://support.paystand.com/hc/en-us/articles/19168481686299-Payer-not-Found) - [Transaction not Allowed](https://support.paystand.com/hc/en-us/articles/17972971632667-Transaction-not-Allowed) - [Common Payment Issues](https://support.paystand.com/hc/en-us/articles/16132176298139-Common-Payment-Issues) - [Why is nothing happening when I click "Pay" on the checkout?](https://support.paystand.com/hc/en-us/articles/15497835574043-Why-is-nothing-happening-when-I-click-Pay-on-the-checkout) - [Authentication Required](https://support.paystand.com/hc/en-us/articles/12722940606619-Authentication-Required) - [Issuer Generated Error](https://support.paystand.com/hc/en-us/articles/9703038445979-Issuer-Generated-Error) - [Invalid Amount](https://support.paystand.com/hc/en-us/articles/9702946085403-Invalid-Amount) - [This institution is currently undergoing maintenance. Please try again later.](https://support.paystand.com/hc/en-us/articles/9702846460827-This-institution-is-currently-undergoing-maintenance-Please-try-again-later) - [There was a problem with the resource](https://support.paystand.com/hc/en-us/articles/9702749627035-There-was-a-problem-with-the-resource) - [Service Not Allowed](https://support.paystand.com/hc/en-us/articles/9702681500827-Service-Not-Allowed) - [Your card number is incorrect](https://support.paystand.com/hc/en-us/articles/9702652956571-Your-card-number-is-incorrect) - [Zip Code Error Validation](https://support.paystand.com/hc/en-us/articles/9702608770843-Zip-Code-Error-Validation) - [Request Denied](https://support.paystand.com/hc/en-us/articles/9702496028315-Request-Denied) - [Invalid Merchant](https://support.paystand.com/hc/en-us/articles/9702397077659-Invalid-Merchant) - [Expired Card](https://support.paystand.com/hc/en-us/articles/9702333303963-Expired-Card) - [Do Not Honor](https://support.paystand.com/hc/en-us/articles/9518961279643-Do-Not-Honor) - [Generic Decline](https://support.paystand.com/hc/en-us/articles/9518878305435-Generic-Decline) - [Bank-to-Bank Payments: Overview, Best Practices & Limitations](https://support.paystand.com/hc/en-us/articles/37064465016091-Bank-to-Bank-Payments-Overview-Best-Practices-Limitations) - [Understanding using Convenience Fees with Paystand](https://support.paystand.com/hc/en-us/articles/34329401259931-Understanding-using-Convenience-Fees-with-Paystand) - [Configuring Settings to Allow Paystand to Send Emails from Your Domain](https://support.paystand.com/hc/en-us/articles/26501608395035-Configuring-Settings-to-Allow-Paystand-to-Send-Emails-from-Your-Domain) - [Understanding the Implications of Early Refunds and the ACH Protection Period](https://support.paystand.com/hc/en-us/articles/24054337834267-Understanding-the-Implications-of-Early-Refunds-and-the-ACH-Protection-Period) - [Making a Bank to Bank payment](https://support.paystand.com/hc/en-us/articles/18319134222619-Making-a-Bank-to-Bank-payment) - [Statement Descriptors](https://support.paystand.com/hc/en-us/articles/17109081098139-Statement-Descriptors) - [Why would a refund transaction be unsuccessful on the same card used for payment?](https://support.paystand.com/hc/en-us/articles/16162290766747-Why-would-a-refund-transaction-be-unsuccessful-on-the-same-card-used-for-payment) - [Is there a payment limit?](https://support.paystand.com/hc/en-us/articles/15567073916571-Is-there-a-payment-limit) - [What payment methods will be displayed during the checkout process?](https://support.paystand.com/hc/en-us/articles/15473556504731-What-payment-methods-will-be-displayed-during-the-checkout-process) - [How to cancel a payment?](https://support.paystand.com/hc/en-us/articles/15470033962267-How-to-cancel-a-payment) - [Making a Payment](https://support.paystand.com/hc/en-us/articles/12903412379291-Making-a-Payment) - [Why do Split Payments happen?](https://support.paystand.com/hc/en-us/articles/9726409614107-Why-do-Split-Payments-happen) - [What are split payments?](https://support.paystand.com/hc/en-us/articles/9725357839643-What-are-split-payments) - [Navigate the Help Center](https://support.paystand.com/hc/en-us/sections/21973012985755-Navigate-the-Help-Center) - [How to Reverse a Payment in Sage and Reopen the Invoice in Paystand](https://support.paystand.com/hc/en-us/articles/39181130796443-How-to-Reverse-a-Payment-in-Sage-and-Reopen-the-Invoice-in-Paystand) - [Requesting "How-to", guide and articles](https://support.paystand.com/hc/en-us/articles/21977511244315-Requesting-How-to-guide-and-articles) - [Exploring Lucy: Your Help Center ChatBot](https://support.paystand.com/hc/en-us/articles/21972890373403-Exploring-Lucy-Your-Help-Center-ChatBot) - [Navigating Help Center: Registering to Manage Support Tickets](https://support.paystand.com/hc/en-us/articles/21936950176027-Navigating-Help-Center-Registering-to-Manage-Support-Tickets) - [How to submit Feedback](https://support.paystand.com/hc/en-us/articles/12226613350299-How-to-submit-Feedback) - [How to submit a Support Request](https://support.paystand.com/hc/en-us/articles/12165073469723-How-to-submit-a-Support-Request) - [Data Migration](https://support.paystand.com/hc/en-us/sections/21973343885083-Data-Migration) - [Data Migration Guide NetSuite](https://support.paystand.com/hc/en-us/articles/20933002673819-Data-Migration-Guide-NetSuite) - [Paystand PGP Public Key](https://support.paystand.com/hc/en-us/articles/6614256088987-Paystand-PGP-Public-Key) - [International Payments & Multiple Currencies](https://support.paystand.com/hc/en-us/sections/21979430768027-International-Payments-Multiple-Currencies) - [Are there any restrictions on the types of debit cards accepted for multi-currency payments?](https://support.paystand.com/hc/en-us/articles/16711850828443-Are-there-any-restrictions-on-the-types-of-debit-cards-accepted-for-multi-currency-payments) - [Are there any restrictions on the types of credit cards accepted for multi-currency payments?](https://support.paystand.com/hc/en-us/articles/16710970603419-Are-there-any-restrictions-on-the-types-of-credit-cards-accepted-for-multi-currency-payments) - [What payment methods are allowed for multi-currency payments?](https://support.paystand.com/hc/en-us/articles/16710954814491-What-payment-methods-are-allowed-for-multi-currency-payments) - [Is there a minimum amount required for multi-currency checkouts?](https://support.paystand.com/hc/en-us/articles/16710865353627-Is-there-a-minimum-amount-required-for-multi-currency-checkouts) - [Are there any limitations or restrictions on credit card payments for international payers?](https://support.paystand.com/hc/en-us/articles/15473660576923-Are-there-any-limitations-or-restrictions-on-credit-card-payments-for-international-payers) - [What payment methods are accepted for international payers?](https://support.paystand.com/hc/en-us/articles/15473456139931-What-payment-methods-are-accepted-for-international-payers) - [FAQs](https://support.paystand.com/hc/en-us/sections/5056599822875-FAQs) - [Managing Webhooks During Server Upgrades](https://support.paystand.com/hc/en-us/articles/23010304159003-Managing-Webhooks-During-Server-Upgrades) - [Email Troubleshooting Guide: Resolving Delivery Issues](https://support.paystand.com/hc/en-us/articles/21039420718875-Email-Troubleshooting-Guide-Resolving-Delivery-Issues) - [Can I add additional recipients for dispute notifications?](https://support.paystand.com/hc/en-us/articles/17800691753627-Can-I-add-additional-recipients-for-dispute-notifications) - [1099 Form Request](https://support.paystand.com/hc/en-us/articles/16740163584027-1099-Form-Request) - [Canceling your Paystand Account](https://support.paystand.com/hc/en-us/articles/16412545140507-Canceling-your-Paystand-Account) - [What should I do if a customer is not receiving email notifications about their payment?](https://support.paystand.com/hc/en-us/articles/14878142805147-What-should-I-do-if-a-customer-is-not-receiving-email-notifications-about-their-payment) - [Do payers receive a confirmation when they submit payment to us?](https://support.paystand.com/hc/en-us/articles/14877871207835-Do-payers-receive-a-confirmation-when-they-submit-payment-to-us) - [Can I prevent ACH chargebacks from happening?](https://support.paystand.com/hc/en-us/articles/14679078746267-Can-I-prevent-ACH-chargebacks-from-happening) - [Why do I have to pay a dispute fee if there was no successful transaction?](https://support.paystand.com/hc/en-us/articles/14678097161499-Why-do-I-have-to-pay-a-dispute-fee-if-there-was-no-successful-transaction) - [Can I contest an ACH chargeback?](https://support.paystand.com/hc/en-us/articles/14677978903067-Can-I-contest-an-ACH-chargeback) - [What is an ACH Chargeback?](https://support.paystand.com/hc/en-us/articles/13621511148443-What-is-an-ACH-Chargeback) - [How to generate a HAR file for troubleshooting](https://support.paystand.com/hc/en-us/articles/11914090482331-How-to-generate-a-HAR-file-for-troubleshooting) - [When is the earliest I can initiate a refund on a payment?](https://support.paystand.com/hc/en-us/articles/11787475761307-When-is-the-earliest-I-can-initiate-a-refund-on-a-payment) - [How do Credit Card Fees work?](https://support.paystand.com/hc/en-us/articles/9727898957723-How-do-Credit-Card-Fees-work) - [What is withdrawal?](https://support.paystand.com/hc/en-us/articles/9702075742491-What-is-withdrawal) - [How do clearing times work?](https://support.paystand.com/hc/en-us/articles/9492476981147-How-do-clearing-times-work) - [What is a Dispute?](https://support.paystand.com/hc/en-us/articles/9382552691867-What-is-a-Dispute) - [Why do I have multiple Transfer Reports today?](https://support.paystand.com/hc/en-us/articles/9382064201115-Why-do-I-have-multiple-Transfer-Reports-today) - [Restricted Businesses (Payment Processing)](https://support.paystand.com/hc/en-us/articles/5080601496987-Restricted-Businesses-Payment-Processing) - [High-Risk Merchant Lists and MATCH](https://support.paystand.com/hc/en-us/articles/5080580880283-High-Risk-Merchant-Lists-and-MATCH) - [Security & Compliance](https://support.paystand.com/hc/en-us/sections/6614214984347-Security-Compliance) - [The Direct Debit Guarantee](https://support.paystand.com/hc/en-us/articles/41173281930139-The-Direct-Debit-Guarantee) - [Sending Sensitive Information Securely](https://support.paystand.com/hc/en-us/articles/29916238647195-Sending-Sensitive-Information-Securely) - [Dealing with Unidentified or Fraudulent Payments](https://support.paystand.com/hc/en-us/articles/18894149995035-Dealing-with-Unidentified-or-Fraudulent-Payments) - [Setting Up 2FA](https://support.paystand.com/hc/en-us/articles/18539790430619-Setting-Up-2FA) - [What control do I have over my bank account and transactions?](https://support.paystand.com/hc/en-us/articles/17076323925275-What-control-do-I-have-over-my-bank-account-and-transactions) - [Is my bank account information secure when using Paystand?](https://support.paystand.com/hc/en-us/articles/17076329640219-Is-my-bank-account-information-secure-when-using-Paystand) - [What information does Paystand have access to during the payment process?](https://support.paystand.com/hc/en-us/articles/17076268417691-What-information-does-Paystand-have-access-to-during-the-payment-process) - [How does Paystand facilitate payments without controlling my bank account?](https://support.paystand.com/hc/en-us/articles/17076183971227-How-does-Paystand-facilitate-payments-without-controlling-my-bank-account) - [How can I be assured that my financial information is safe when using Paystand?](https://support.paystand.com/hc/en-us/articles/17024087808795-How-can-I-be-assured-that-my-financial-information-is-safe-when-using-Paystand) - [What security measures does Paystand have in place to protect my information?](https://support.paystand.com/hc/en-us/articles/17024052003739-What-security-measures-does-Paystand-have-in-place-to-protect-my-information) - [Can Paystand control my bank account?](https://support.paystand.com/hc/en-us/articles/17024008847771-Can-Paystand-control-my-bank-account) - [Paystand Security Overview](https://support.paystand.com/hc/en-us/articles/17023850639131-Paystand-Security-Overview) - [Why is it necessary to enter my address information during the checkout process?](https://support.paystand.com/hc/en-us/articles/15472935326491-Why-is-it-necessary-to-enter-my-address-information-during-the-checkout-process) - [How is my information secure using Paystand?](https://support.paystand.com/hc/en-us/articles/13620201294875-How-is-my-information-secure-using-Paystand) - [Is Paystand secure to process my banking information?](https://support.paystand.com/hc/en-us/articles/10387811770779-Is-Paystand-secure-to-process-my-banking-information) - [Paystand Platform Security](https://support.paystand.com/hc/en-us/articles/10248092982555-Paystand-Platform-Security) - [Smart Lockbox](https://support.paystand.com/hc/en-us/categories/5080519609627-Smart-Lockbox) - [Getting Started](https://support.paystand.com/hc/en-us/sections/12285328263195-Getting-Started) - [Best Practices for Manually Matching Checks: Importance and Consequences](https://support.paystand.com/hc/en-us/articles/14228741427099-Best-Practices-for-Manually-Matching-Checks-Importance-and-Consequences) - [Onboarding](https://support.paystand.com/hc/en-us/articles/12416321234075-Onboarding) - [Paystand's SMART Lockbox](https://support.paystand.com/hc/en-us/articles/12286505644315-Paystand-s-SMART-Lockbox) - [Main features](https://support.paystand.com/hc/en-us/sections/12285321594267-Main-features) - [Check Files Download](https://support.paystand.com/hc/en-us/articles/16463738572315-Check-Files-Download) - [Unrecognized Checks for Sage Lockbox](https://support.paystand.com/hc/en-us/articles/13127511003035-Unrecognized-Checks-for-Sage-Lockbox) - [AR Advances for Sage Lockbox](https://support.paystand.com/hc/en-us/articles/13126830713883-AR-Advances-for-Sage-Lockbox) - [Do's and Don'ts](https://support.paystand.com/hc/en-us/sections/12285353412379-Do-s-and-Don-ts) - [Dos and Don'ts for SMART Lockbox](https://support.paystand.com/hc/en-us/articles/11850628213019-Dos-and-Don-ts-for-SMART-Lockbox) - [FAQs](https://support.paystand.com/hc/en-us/sections/12285412430491-FAQs) - [Refunds for Smart Lockbox Transactions](https://support.paystand.com/hc/en-us/articles/40177599539739-Refunds-for-Smart-Lockbox-Transactions) - [Is there a way to view individual items (scans) associated with a batch payment?](https://support.paystand.com/hc/en-us/articles/11785017218715-Is-there-a-way-to-view-individual-items-scans-associated-with-a-batch-payment) - [After the customer sends a check, how long does it take for the funds to be in my bank account?](https://support.paystand.com/hc/en-us/articles/11784894378267-After-the-customer-sends-a-check-how-long-does-it-take-for-the-funds-to-be-in-my-bank-account) - [Does SMART Lockbox process international check payments?](https://support.paystand.com/hc/en-us/articles/11784830430363-Does-SMART-Lockbox-process-international-check-payments) - [Does SMART lockbox process checks from the IRS?](https://support.paystand.com/hc/en-us/articles/11784788728219-Does-SMART-lockbox-process-checks-from-the-IRS) - [Is there a fee for bounced or voided checks?](https://support.paystand.com/hc/en-us/articles/11784709277083-Is-there-a-fee-for-bounced-or-voided-checks) - [What happens if the customer (payer) does not add the mail stop number?](https://support.paystand.com/hc/en-us/articles/11784650802459-What-happens-if-the-customer-payer-does-not-add-the-mail-stop-number) - [Do I get my own PO Address?](https://support.paystand.com/hc/en-us/articles/11784609466523-Do-I-get-my-own-PO-Address) - [How do you handle other documents included with the checks?](https://support.paystand.com/hc/en-us/articles/11784464892827-How-do-you-handle-other-documents-included-with-the-checks) - [NetSuite SuiteApp Integration](https://support.paystand.com/hc/en-us/categories/6225989253147-NetSuite-SuiteApp-Integration) - [Refunds and Disputes](https://support.paystand.com/hc/en-us/sections/11307907127067-Refunds-and-Disputes) - [FAQs](https://support.paystand.com/hc/en-us/sections/13162226478363-FAQs) - [How long does it typically take to receive a refund?](https://support.paystand.com/hc/en-us/articles/14849636758811-How-long-does-it-typically-take-to-receive-a-refund) - [Can I get a refund for the fees related to a payment?](https://support.paystand.com/hc/en-us/articles/14849498359451-Can-I-get-a-refund-for-the-fees-related-to-a-payment) - [How to refund the fees associated to a payment?](https://support.paystand.com/hc/en-us/articles/14848060970395-How-to-refund-the-fees-associated-to-a-payment) - [How long it takes for a dispute to be resolved?](https://support.paystand.com/hc/en-us/articles/13162617378715-How-long-it-takes-for-a-dispute-to-be-resolved) - [Is the dispute settlement reflected in API?](https://support.paystand.com/hc/en-us/articles/13160555912987-Is-the-dispute-settlement-reflected-in-API) - [How much time does a payer have to dispute a charge?](https://support.paystand.com/hc/en-us/articles/13160400400667-How-much-time-does-a-payer-have-to-dispute-a-charge) - [What is an ACH Chargeback?](https://support.paystand.com/hc/en-us/articles/42063417283099-What-is-an-ACH-Chargeback) - [What is a Dispute?](https://support.paystand.com/hc/en-us/articles/42063258839195-What-is-a-Dispute) - [Provide Evidence for Disputes](https://support.paystand.com/hc/en-us/articles/42062919533723-Provide-Evidence-for-Disputes) - [Best Practices for Handling Disputes on Sales Orders](https://support.paystand.com/hc/en-us/articles/34009487268507-Best-Practices-for-Handling-Disputes-on-Sales-Orders) - [Why is an expense bank account required for handling disputes?](https://support.paystand.com/hc/en-us/articles/16015215007643-Why-is-an-expense-bank-account-required-for-handling-disputes) - [Create a Journal Entry for Disputes in Netsuite](https://support.paystand.com/hc/en-us/articles/12324774983067-Create-a-Journal-Entry-for-Disputes-in-Netsuite) - [Best Practices for Disputes & Chargebacks Netsuite](https://support.paystand.com/hc/en-us/articles/12314141411355-Best-Practices-for-Disputes-Chargebacks-Netsuite) - [Refund Best Practices for NetSuite](https://support.paystand.com/hc/en-us/articles/9398457838875-Refund-Best-Practices-for-NetSuite) - [Main Features](https://support.paystand.com/hc/en-us/sections/12518257296283-Main-Features) - [Smart Lockbox](https://support.paystand.com/hc/en-us/sections/12518367661211-Smart-Lockbox) - [Can I Apply a Check or Unapplied Payment to Multiple Customer Records?](https://support.paystand.com/hc/en-us/articles/41693366850971-Can-I-Apply-a-Check-or-Unapplied-Payment-to-Multiple-Customer-Records) - [Manual invoice matching for checks](https://support.paystand.com/hc/en-us/articles/10122029759131-Manual-invoice-matching-for-checks) - [Payer Instructions](https://support.paystand.com/hc/en-us/articles/10121404560795-Payer-Instructions) - [Mail Stop Number](https://support.paystand.com/hc/en-us/articles/10120217680539-Mail-Stop-Number) - [Automatic Invoice Matching](https://support.paystand.com/hc/en-us/articles/10119912873115-Automatic-Invoice-Matching) - [Checkout](https://support.paystand.com/hc/en-us/sections/41690466084635-Checkout) - [Can we disable the fees and saving from showing in the checkout experience?](https://support.paystand.com/hc/en-us/articles/41694805135771-Can-we-disable-the-fees-and-saving-from-showing-in-the-checkout-experience) - [Add Custom Columns to Checkout V5 Invoices](https://support.paystand.com/hc/en-us/articles/40242680576283-Add-Custom-Columns-to-Checkout-V5-Invoices) - [Download invoice PDF in Checkout](https://support.paystand.com/hc/en-us/articles/40241241118875-Download-invoice-PDF-in-Checkout) - [Funds on file & Tokens](https://support.paystand.com/hc/en-us/sections/41689524926491-Funds-on-file-Tokens) - [Transferring Payment Tokens Across Subsidiaries in NetSuite](https://support.paystand.com/hc/en-us/articles/37277014492443-Transferring-Payment-Tokens-Across-Subsidiaries-in-NetSuite) - [Managing Saved Payment Methods](https://support.paystand.com/hc/en-us/articles/36745727017883-Managing-Saved-Payment-Methods) - [Understanding PayStand Payment Tokens](https://support.paystand.com/hc/en-us/articles/33014186945179-Understanding-PayStand-Payment-Tokens) - [Dynamic Discounting](https://support.paystand.com/hc/en-us/sections/14556804659483-Dynamic-Discounting) - [Dynamic Discounting](https://support.paystand.com/hc/en-us/articles/14634364897563-Dynamic-Discounting) - [Credit Memos](https://support.paystand.com/hc/en-us/sections/41689374282779-Credit-Memos) - [How to apply Credit Memos to an Invoice or Sales Order](https://support.paystand.com/hc/en-us/articles/11972384932891-How-to-apply-Credit-Memos-to-an-Invoice-or-Sales-Order) - [How to enable Credit Memos in Netsuite](https://support.paystand.com/hc/en-us/articles/11971010376091-How-to-enable-Credit-Memos-in-Netsuite) - [Fees](https://support.paystand.com/hc/en-us/sections/41690557873179-Fees) - [How to use Disable Fees](https://support.paystand.com/hc/en-us/articles/12519103417115-How-to-use-Disable-Fees) - [Paying by Project or Job in NetSuite with Paystand](https://support.paystand.com/hc/en-us/articles/50129162260123-Paying-by-Project-or-Job-in-NetSuite-with-Paystand) - [Grouped Invoices Support](https://support.paystand.com/hc/en-us/articles/43795112316187-Grouped-Invoices-Support) - [Admin & Configuration](https://support.paystand.com/hc/en-us/sections/21375095854107-Admin-Configuration) - [Change your Bank account](https://support.paystand.com/hc/en-us/articles/41179288955803-Change-your-Bank-account) - [Branding Materials](https://support.paystand.com/hc/en-us/articles/40730036248475-Branding-Materials) - [How to Reconnect Your NetSuite Environment to Paystand Sandbox After a Sandbox Refresh](https://support.paystand.com/hc/en-us/articles/32984338799131-How-to-Reconnect-Your-NetSuite-Environment-to-Paystand-Sandbox-After-a-Sandbox-Refresh) - [Guide to the NetSuite Settings Form](https://support.paystand.com/hc/en-us/articles/21539198596123-Guide-to-the-NetSuite-Settings-Form) - [How to uninstall the Paystand Bundle](https://support.paystand.com/hc/en-us/articles/16709922002843-How-to-uninstall-the-Paystand-Bundle) - [How to check the bundle version for Netsuite](https://support.paystand.com/hc/en-us/articles/11975950200731-How-to-check-the-bundle-version-for-Netsuite) - [Taking Payments](https://support.paystand.com/hc/en-us/sections/20361492941083-Taking-Payments) - [Sales Order (SO)](https://support.paystand.com/hc/en-us/sections/20362654051355-Sales-Order-SO) - [Virtual Terminal](https://support.paystand.com/hc/en-us/sections/21242414049307-Virtual-Terminal) - [Restricting the Virtual Terminal to Pre-Stored Payment Methods](https://support.paystand.com/hc/en-us/articles/50128254239131-Restricting-the-Virtual-Terminal-to-Pre-Stored-Payment-Methods) - [Paying a Sales Order (SO) using the Virtual Terminal](https://support.paystand.com/hc/en-us/articles/20362784176667-Paying-a-Sales-Order-SO-using-the-Virtual-Terminal) - [Email Template](https://support.paystand.com/hc/en-us/sections/21245383508507-Email-Template) - [Adding an email address to the Customer Record](https://support.paystand.com/hc/en-us/articles/41693185445019-Adding-an-email-address-to-the-Customer-Record) - [Sending a payment request for a Sales Order](https://support.paystand.com/hc/en-us/articles/21245288298523-Sending-a-payment-request-for-a-Sales-Order) - [Autopay](https://support.paystand.com/hc/en-us/sections/21242396785691-Autopay) - [Removing the Autopay feature for a Sales Order](https://support.paystand.com/hc/en-us/articles/21242563637531-Removing-the-Autopay-feature-for-a-Sales-Order) - [How to set up a Sales Order to autopay eligible](https://support.paystand.com/hc/en-us/articles/21213361215003-How-to-set-up-a-Sales-Order-to-autopay-eligible) - [Adding a token for Autopay Sales Order](https://support.paystand.com/hc/en-us/articles/21213282163867-Adding-a-token-for-Autopay-Sales-Order) - [Why is the Customer Deposit from the payer not reflected in the Sales Order?](https://support.paystand.com/hc/en-us/articles/41694944196635-Why-is-the-Customer-Deposit-from-the-payer-not-reflected-in-the-Sales-Order) - [Why a Sales Order creates a Cash Sale?](https://support.paystand.com/hc/en-us/articles/18132021401883-Why-a-Sales-Order-creates-a-Cash-Sale) - [Handling Sales Order (SO)](https://support.paystand.com/hc/en-us/articles/14914162380443-Handling-Sales-Order-SO) - [Invoice](https://support.paystand.com/hc/en-us/sections/20362660494875-Invoice) - [Virtual Terminal](https://support.paystand.com/hc/en-us/sections/20368510594331-Virtual-Terminal) - [Apply Credits using the Virtual Terminal](https://support.paystand.com/hc/en-us/articles/20421214140571-Apply-Credits-using-the-Virtual-Terminal) - [Paying multiple invoices or Statements from the Virtual Terminal](https://support.paystand.com/hc/en-us/articles/20396464557339-Paying-multiple-invoices-or-Statements-from-the-Virtual-Terminal) - [Saving new funds from Virtual Terminal](https://support.paystand.com/hc/en-us/articles/20369759382683-Saving-new-funds-from-Virtual-Terminal) - [Making Partial Payments for Invoices using the Virtual Terminal](https://support.paystand.com/hc/en-us/articles/20368963203227-Making-Partial-Payments-for-Invoices-using-the-Virtual-Terminal) - [Disabling Transaction Fees for Invoice Payments using the Virtual Terminal](https://support.paystand.com/hc/en-us/articles/20366008206747-Disabling-Transaction-Fees-for-Invoice-Payments-using-the-Virtual-Terminal) - [Paying an Invoice using the Virtual Terminal](https://support.paystand.com/hc/en-us/articles/20365229061019-Paying-an-Invoice-using-the-Virtual-Terminal) - [How to pay all open invoices for the same customer at once in Netsuite](https://support.paystand.com/hc/en-us/articles/14026782187931-How-to-pay-all-open-invoices-for-the-same-customer-at-once-in-Netsuite) - [Email Template](https://support.paystand.com/hc/en-us/sections/20393407110299-Email-Template) - [Sending a payment request for an Invoice](https://support.paystand.com/hc/en-us/articles/20456496738971-Sending-a-payment-request-for-an-Invoice) - [Send Statements using Paystand Email](https://support.paystand.com/hc/en-us/articles/20395057398811-Send-Statements-using-Paystand-Email) - [Adding an email address to the Customer Record](https://support.paystand.com/hc/en-us/articles/19168377760539-Adding-an-email-address-to-the-Customer-Record) - [Making Email Templates Inactive](https://support.paystand.com/hc/en-us/articles/17256566519323-Making-Email-Templates-Inactive) - [How to edit NetSuite email templates](https://support.paystand.com/hc/en-us/articles/8809921568795-How-to-edit-NetSuite-email-templates) - [Unapplied Payment](https://support.paystand.com/hc/en-us/sections/20430821098907-Unapplied-Payment) - [Can I Apply a Check or Unapplied Payment to Multiple Customer Records?](https://support.paystand.com/hc/en-us/articles/37721494810395-Can-I-Apply-a-Check-or-Unapplied-Payment-to-Multiple-Customer-Records) - [Unapplied payments](https://support.paystand.com/hc/en-us/articles/20430805656603-Unapplied-payments) - [How to Unapply Payment from an Invoice](https://support.paystand.com/hc/en-us/articles/12323819593627-How-to-Unapply-Payment-from-an-Invoice) - [Autopay](https://support.paystand.com/hc/en-us/sections/20421683778715-Autopay) - [Autopay Failure Reasons](https://support.paystand.com/hc/en-us/sections/6226029250587-Autopay-Failure-Reasons) - [Error: Maximum approval amount limit exceeded](https://support.paystand.com/hc/en-us/articles/11006144596635-Error-Maximum-approval-amount-limit-exceeded) - [Autopay request already being processed.](https://support.paystand.com/hc/en-us/articles/11006003583131--Autopay-request-already-being-processed) - [The card issuer is unable to honor the transaction. Please try a different card or retry in a couple of hours](https://support.paystand.com/hc/en-us/articles/10995224505627-The-card-issuer-is-unable-to-honor-the-transaction-Please-try-a-different-card-or-retry-in-a-couple-of-hours) - [Transaction Failed: Transaction not permitted](https://support.paystand.com/hc/en-us/articles/10994197931419-Transaction-Failed-Transaction-not-permitted) - [Transaction Failed: Suspected fraud](https://support.paystand.com/hc/en-us/articles/10842690886555-Transaction-Failed-Suspected-fraud) - [Transaction Failed: The card issuer generated an error](https://support.paystand.com/hc/en-us/articles/10842530263067-Transaction-Failed-The-card-issuer-generated-an-error) - [Transaction Failed: The card is restricted](https://support.paystand.com/hc/en-us/articles/10842427386011-Transaction-Failed-The-card-is-restricted) - [Transaction Failed: The account was closed](https://support.paystand.com/hc/en-us/articles/10842386931611-Transaction-Failed-The-account-was-closed) - [Transaction Failed: The account number is invalid](https://support.paystand.com/hc/en-us/articles/10842346600347-Transaction-Failed-The-account-number-is-invalid) - [Transaction Failed: Invalid transaction or card restriction](https://support.paystand.com/hc/en-us/articles/10842322935835-Transaction-Failed-Invalid-transaction-or-card-restriction) - [Transaction Failed: Insufficient funds](https://support.paystand.com/hc/en-us/articles/10842249828379-Transaction-Failed-Insufficient-funds) - [Transaction Failed: Card was reported Stolen/Lost](https://support.paystand.com/hc/en-us/articles/10842244121499-Transaction-Failed-Card-was-reported-Stolen-Lost) - [Transaction Failed: Card was declined](https://support.paystand.com/hc/en-us/articles/10842221475227-Transaction-Failed-Card-was-declined) - [Transaction Failed: Card is inactive](https://support.paystand.com/hc/en-us/articles/10842159355163-Transaction-Failed-Card-is-inactive) - [Token not synchronized, please update from the customer](https://support.paystand.com/hc/en-us/articles/10842135612187-Token-not-synchronized-please-update-from-the-customer) - [There was an error verifying your invoice(s).](https://support.paystand.com/hc/en-us/articles/10842061655451-There-was-an-error-verifying-your-invoice-s) - [Invalid Bank Routing Number](https://support.paystand.com/hc/en-us/articles/10841958668827-Invalid-Bank-Routing-Number) - [Error: Payment exceeds due amount](https://support.paystand.com/hc/en-us/articles/10841919237787-Error-Payment-exceeds-due-amount) - [Error: Minimum transaction amount ($1.00) not met](https://support.paystand.com/hc/en-us/articles/10841839815835-Error-Minimum-transaction-amount-1-00-not-met) - [Error: Invoice(s) may already be paid](https://support.paystand.com/hc/en-us/articles/10840761069467-Error-Invoice-s-may-already-be-paid) - [Removing the Autopay feature for a Customer](https://support.paystand.com/hc/en-us/articles/17768725756443-Removing-the-Autopay-feature-for-a-Customer) - [How to reprocesses Autopay failures](https://support.paystand.com/hc/en-us/articles/11273157564315-How-to-reprocesses-Autopay-failures) - [How to tokenize a payment method for Autopay](https://support.paystand.com/hc/en-us/articles/11269679677211-How-to-tokenize-a-payment-method-for-Autopay) - [Autopay Netsuite](https://support.paystand.com/hc/en-us/articles/9871862856475-Autopay-Netsuite) - [How to set up an invoice to autopay eligible](https://support.paystand.com/hc/en-us/articles/9870715490075-How-to-set-up-an-invoice-to-autopay-eligible) - [How to review the Autopay Logs](https://support.paystand.com/hc/en-us/articles/7791298547611-How-to-review-the-Autopay-Logs) - [Handling Invoice(s)](https://support.paystand.com/hc/en-us/articles/20363603520283-Handling-Invoice-s) - [Maximizing Efficiency with Paystand's NetSuite Integration: Your Essential Guide](https://support.paystand.com/hc/en-us/articles/22134535314971-Maximizing-Efficiency-with-Paystand-s-NetSuite-Integration-Your-Essential-Guide) - [General Ledger & Reconciliation](https://support.paystand.com/hc/en-us/sections/41205679083803-General-Ledger-Reconciliation) - [Understanding Broken Transfer Reports](https://support.paystand.com/hc/en-us/articles/25291587824027-Understanding-Broken-Transfer-Reports) - [How to identify voided payments in a transfer report?](https://support.paystand.com/hc/en-us/articles/15942536744091-How-to-identify-voided-payments-in-a-transfer-report) - [How do the scripts work in Netsuite](https://support.paystand.com/hc/en-us/articles/13655363418395-How-do-the-scripts-work-in-Netsuite) - [What is Undeposited Funds in Netsuite?](https://support.paystand.com/hc/en-us/articles/12756147824667-What-is-Undeposited-Funds-in-Netsuite) - [Changes for GL accounts in Netsuite](https://support.paystand.com/hc/en-us/articles/8836605752859-Changes-for-GL-accounts-in-Netsuite) - [Payment Notifications](https://support.paystand.com/hc/en-us/sections/41209081353115-Payment-Notifications) - [Payer's receipt](https://support.paystand.com/hc/en-us/articles/15474426114971-Payer-s-receipt) - [How to send an email receipt for a payment in Netsuite](https://support.paystand.com/hc/en-us/articles/13925805050139-How-to-send-an-email-receipt-for-a-payment-in-Netsuite) - [Editing NetSuite Payment Notifications](https://support.paystand.com/hc/en-us/articles/8837903330331-Editing-NetSuite-Payment-Notifications) - [NetSuite Bundle Release Notes](https://support.paystand.com/hc/en-us/sections/7766135319323-NetSuite-Bundle-Release-Notes) - [NetSuite Bundle Release Notes](https://support.paystand.com/hc/en-us/articles/7791139686043-NetSuite-Bundle-Release-Notes) - [User and Access Management](https://support.paystand.com/hc/en-us/sections/41205119010843-User-and-Access-Management) - [Request Admin access](https://support.paystand.com/hc/en-us/articles/41180247042587-Request-Admin-access) - [Assign Administrator Role to Employee in NetSuite](https://support.paystand.com/hc/en-us/articles/34267781169691-Assign-Administrator-Role-to-Employee-in-NetSuite) - [Access Token in NetSuite](https://support.paystand.com/hc/en-us/articles/21376551597979-Access-Token-in-NetSuite) - [Requesting NetSuite Suiteapp Access for Paystand](https://support.paystand.com/hc/en-us/articles/17436978327579-Requesting-NetSuite-Suiteapp-Access-for-Paystand) - [How to provide a temporary password for my NetSuite account](https://support.paystand.com/hc/en-us/articles/12912493712155-How-to-provide-a-temporary-password-for-my-NetSuite-account) - [Resetting a users NetSuite password 2FA](https://support.paystand.com/hc/en-us/articles/7791759303195-Resetting-a-users-NetSuite-password-2FA) - [NetSuite FAQs](https://support.paystand.com/hc/en-us/sections/7791719393819-NetSuite-FAQs) - [Troubleshooting Guide: "Checkout Unavailable" Error](https://support.paystand.com/hc/en-us/articles/17077433249435-Troubleshooting-Guide-Checkout-Unavailable-Error) - [How can you tell the credit card was used by customer vs virtual terminal?](https://support.paystand.com/hc/en-us/articles/16854667854363-How-can-you-tell-the-credit-card-was-used-by-customer-vs-virtual-terminal) - [Why is the Customer Deposit from the payer not reflected in the Sales Order?](https://support.paystand.com/hc/en-us/articles/16013794197531-Why-is-the-Customer-Deposit-from-the-payer-not-reflected-in-the-Sales-Order) - [Is it possible to inactivate the Virtual Terminal to take payments for Quotes inside Netsuite?](https://support.paystand.com/hc/en-us/articles/13183424293275-Is-it-possible-to-inactivate-the-Virtual-Terminal-to-take-payments-for-Quotes-inside-Netsuite) - [How to fix Duplicate Payments in Netsuite](https://support.paystand.com/hc/en-us/articles/12519482276891-How-to-fix-Duplicate-Payments-in-Netsuite) - [The payer confirms they have processed a payment, why can I not find the Payment in Netsuite?](https://support.paystand.com/hc/en-us/articles/11234563087131-The-payer-confirms-they-have-processed-a-payment-why-can-I-not-find-the-Payment-in-Netsuite) - [Why do I get a "Checkout is currently not available" when opening the Virtual terminal inside Netsuite?](https://support.paystand.com/hc/en-us/articles/11118521361563-Why-do-I-get-a-Checkout-is-currently-not-available-when-opening-the-Virtual-terminal-inside-Netsuite) - [Sage Intacct Integration](https://support.paystand.com/hc/en-us/categories/8946300236315-Sage-Intacct-Integration) - [Getting Started](https://support.paystand.com/hc/en-us/sections/8946868199835-Getting-Started) - [Change your Bank account](https://support.paystand.com/hc/en-us/articles/41179341415963-Change-your-Bank-account) - [How to Change the Time Zone on the Dashboard](https://support.paystand.com/hc/en-us/articles/40730145238555-How-to-Change-the-Time-Zone-on-the-Dashboard) - [Branding Materials](https://support.paystand.com/hc/en-us/articles/40730043550491-Branding-Materials) - [Branding Your Checkout Experience](https://support.paystand.com/hc/en-us/articles/32613697376155-Branding-Your-Checkout-Experience) - [Maximizing Efficiency with Paystand's Sage Intacct Integration: Your Essential Guide](https://support.paystand.com/hc/en-us/articles/22308951430043-Maximizing-Efficiency-with-Paystand-s-Sage-Intacct-Integration-Your-Essential-Guide) - [Guide to the Sage Settings Form](https://support.paystand.com/hc/en-us/articles/20525885934491-Guide-to-the-Sage-Settings-Form) - [Sage Intacct Implementation Requirements](https://support.paystand.com/hc/en-us/articles/9016667362203-Sage-Intacct-Implementation-Requirements) - [Payer Portal](https://support.paystand.com/hc/en-us/sections/13652002013979-Payer-Portal) - [How To's](https://support.paystand.com/hc/en-us/sections/13655604029979-How-To-s) - [How to upload a Contract file](https://support.paystand.com/hc/en-us/articles/14667139263515-How-to-upload-a-Contract-file) - [How to filter payables](https://support.paystand.com/hc/en-us/articles/13656953421979-How-to-filter-payables) - [How to select a vendor](https://support.paystand.com/hc/en-us/articles/13656252718363-How-to-select-a-vendor) - [How to download a transaction history CSV file](https://support.paystand.com/hc/en-us/articles/13655902423963-How-to-download-a-transaction-history-CSV-file) - [Locate payment details of an invoice](https://support.paystand.com/hc/en-us/articles/13653115218843-Locate-payment-details-of-an-invoice) - [How to pay an invoice from Payer Portal](https://support.paystand.com/hc/en-us/articles/13652938735003-How-to-pay-an-invoice-from-Payer-Portal) - [How to download a PDF invoice](https://support.paystand.com/hc/en-us/articles/13652685410971-How-to-download-a-PDF-invoice) - [Payer Portal Navigation and Features](https://support.paystand.com/hc/en-us/articles/43537339490587-Payer-Portal-Navigation-and-Features) - [Log in to the Payer Portal](https://support.paystand.com/hc/en-us/articles/43536304525339-Log-in-to-the-Payer-Portal) - [Invite payers to the Payer Portal](https://support.paystand.com/hc/en-us/articles/43451218851099-Invite-payers-to-the-Payer-Portal) - [Troubleshooting Payer Portal](https://support.paystand.com/hc/en-us/articles/19010786171675-Troubleshooting-Payer-Portal) - [Overview of Payer Portal](https://support.paystand.com/hc/en-us/articles/13655098378267-Overview-of-Payer-Portal) - [Refunds & Disputes](https://support.paystand.com/hc/en-us/sections/22095060829083-Refunds-Disputes) - [What is an ACH Chargeback?](https://support.paystand.com/hc/en-us/articles/42063393711259-What-is-an-ACH-Chargeback) - [What is a Dispute?](https://support.paystand.com/hc/en-us/articles/42063238733467-What-is-a-Dispute) - [Provide Evidence for Disputes](https://support.paystand.com/hc/en-us/articles/42062876991387-Provide-Evidence-for-Disputes) - [Refund process in Sage integration](https://support.paystand.com/hc/en-us/articles/40654485195163-Refund-process-in-Sage-integration) - [Process refunds in Sage Intacct](https://support.paystand.com/hc/en-us/articles/40460400984091-Process-refunds-in-Sage-Intacct) - [Dispute for Sage Intacct](https://support.paystand.com/hc/en-us/articles/15575641068827-Dispute-for-Sage-Intacct) - [Handling Reopened Invoices After Receiving a Dispute](https://support.paystand.com/hc/en-us/articles/13858416566171-Handling-Reopened-Invoices-After-Receiving-a-Dispute) - [User access and permissions](https://support.paystand.com/hc/en-us/sections/40883574395675-User-access-and-permissions) - [Request Admin access](https://support.paystand.com/hc/en-us/articles/41180315633435-Request-Admin-access) - [Reset Access Dates for Sage Intacct Console Access](https://support.paystand.com/hc/en-us/articles/18686690446491-Reset-Access-Dates-for-Sage-Intacct-Console-Access) - [Access to your Paystand Dashboard](https://support.paystand.com/hc/en-us/articles/11851445041563-Access-to-your-Paystand-Dashboard) - [Provide Console Access to Paystand](https://support.paystand.com/hc/en-us/articles/17441244631579-Provide-Console-Access-to-Paystand) - [Credit memos](https://support.paystand.com/hc/en-us/sections/51247213086363-Credit-memos) - [Credit memos](https://support.paystand.com/hc/en-us/articles/51247565181211-Credit-memos) - [Main Features](https://support.paystand.com/hc/en-us/sections/8946859747739-Main-Features) - [Collections Plan](https://support.paystand.com/hc/en-us/sections/9401196429851-Collections-Plan) - [Customer Filtering and Bulk Apply Overview](https://support.paystand.com/hc/en-us/articles/40729933677467-Customer-Filtering-and-Bulk-Apply-Overview) - [Remove a customer from a Collections Plan](https://support.paystand.com/hc/en-us/articles/9618023533211-Remove-a-customer-from-a-Collections-Plan) - [Remove an invoice from Collections Plan](https://support.paystand.com/hc/en-us/articles/9493442303131-Remove-an-invoice-from-Collections-Plan) - [Assign a Collections Plan to an invoice](https://support.paystand.com/hc/en-us/articles/9485175364251-Assign-a-Collections-Plan-to-an-invoice) - [Assign a Collection Plan to a customer](https://support.paystand.com/hc/en-us/articles/9435382562843-Assign-a-Collection-Plan-to-a-customer) - [Create new Collection Plan](https://support.paystand.com/hc/en-us/articles/9431638292123-Create-new-Collection-Plan) - [Paystand Default Collection Plan](https://support.paystand.com/hc/en-us/articles/9401036514843-Paystand-Default-Collection-Plan) - [Taking Payments](https://support.paystand.com/hc/en-us/sections/40419355998619-Taking-Payments) - [Logo Redirect URL for Payment Experience](https://support.paystand.com/hc/en-us/articles/40729847667611-Logo-Redirect-URL-for-Payment-Experience) - [Manage funds on file in Sage Intacct](https://support.paystand.com/hc/en-us/articles/40449107088667-Manage-funds-on-file-in-Sage-Intacct) - [Use the Virtual Terminal for Sage Intacct](https://support.paystand.com/hc/en-us/articles/40423502730395-Use-the-Virtual-Terminal-for-Sage-Intacct) - [Invoicing](https://support.paystand.com/hc/en-us/sections/40419619349275-Invoicing) - [Invoice Attachments in Collections Emails](https://support.paystand.com/hc/en-us/articles/48161702888475-Invoice-Attachments-in-Collections-Emails) - [Receivables Search Bar in Sage Intacct](https://support.paystand.com/hc/en-us/articles/43496043160859-Receivables-Search-Bar-in-Sage-Intacct) - [Managing Customer Comments: Add, View, and Pin Notes](https://support.paystand.com/hc/en-us/articles/40729711733787-Managing-Customer-Comments-Add-View-and-Pin-Notes) - [Invoice Reversal Handling for Sage Intacct](https://support.paystand.com/hc/en-us/articles/38377667033755-Invoice-Reversal-Handling-for-Sage-Intacct) - [Import receivables from Sage Intacct to Paystand dashboard](https://support.paystand.com/hc/en-us/articles/11749419081499-Import-receivables-from-Sage-Intacct-to-Paystand-dashboard) - [Autopay](https://support.paystand.com/hc/en-us/sections/9400103501723-Autopay) - [Set the Autopay Schedule and Retries](https://support.paystand.com/hc/en-us/articles/40725095909915-Set-the-Autopay-Schedule-and-Retries) - [Set up and manage Autopay](https://support.paystand.com/hc/en-us/articles/40682024521499-Set-up-and-manage-Autopay) - [AR Advances](https://support.paystand.com/hc/en-us/sections/40418817446299-AR-Advances) - [Process AR Advance Payments with Project ID](https://support.paystand.com/hc/en-us/articles/39794634561435-Process-AR-Advance-Payments-with-Project-ID) - [Capture or Request an AR Advance](https://support.paystand.com/hc/en-us/articles/12374581125915-Capture-or-Request-an-AR-Advance) - [Payment Reminders](https://support.paystand.com/hc/en-us/sections/40418933324699-Payment-Reminders) - [Email Settings for Collections Sage Intacct](https://support.paystand.com/hc/en-us/articles/40405008665883-Email-Settings-for-Collections-Sage-Intacct) - [Bill-To Consolidated Statement](https://support.paystand.com/hc/en-us/articles/38830407283355-Bill-To-Consolidated-Statement) - [Open Invoice Reminder](https://support.paystand.com/hc/en-us/articles/20856118053275-Open-Invoice-Reminder) - [Send statement for pending invoices](https://support.paystand.com/hc/en-us/articles/11646422290715-Send-statement-for-pending-invoices) - [Send invoice with Pay Now button](https://support.paystand.com/hc/en-us/articles/9611929374619-Send-invoice-with-Pay-Now-button) - [Manage GL Accounts](https://support.paystand.com/hc/en-us/sections/40883361381147-Manage-GL-Accounts) - [Set up account labels in Sage Intacct](https://support.paystand.com/hc/en-us/articles/40530410721051-Set-up-account-labels-in-Sage-Intacct) - [Understanding Paystand GL Sage Impact](https://support.paystand.com/hc/en-us/articles/23337309974171-Understanding-Paystand-GL-Sage-Impact) - [Change GL Account for Sage Intacct](https://support.paystand.com/hc/en-us/articles/12345765271067-Change-GL-Account-for-Sage-Intacct) - [Troubleshooting](https://support.paystand.com/hc/en-us/sections/9064867678491-Troubleshooting) - [Payments made through Paystand are not created in Sage](https://support.paystand.com/hc/en-us/articles/14221646068379-Payments-made-through-Paystand-are-not-created-in-Sage) - [I created an invoice in Sage and it's not showing in Paystand dashboard](https://support.paystand.com/hc/en-us/articles/9131699585563-I-created-an-invoice-in-Sage-and-it-s-not-showing-in-Paystand-dashboard) - [I see a successful payment reflected in Paystand dashboard, but not in Sage](https://support.paystand.com/hc/en-us/articles/9131331341211-I-see-a-successful-payment-reflected-in-Paystand-dashboard-but-not-in-Sage) - [FAQs](https://support.paystand.com/hc/en-us/sections/9064753183003-FAQs) - [Split Payments in Sage Intacct](https://support.paystand.com/hc/en-us/articles/42739297223323-Split-Payments-in-Sage-Intacct) - [Why does a payment made through Paystand get "stuck" in the Paystand clearing account?](https://support.paystand.com/hc/en-us/articles/23009249284379-Why-does-a-payment-made-through-Paystand-get-stuck-in-the-Paystand-clearing-account) - [Why don’t my aging reports match my transaction data?](https://support.paystand.com/hc/en-us/articles/19431245485595-Why-don-t-my-aging-reports-match-my-transaction-data) - [If there is a refund or a dispute will the invoice status change in Sage?](https://support.paystand.com/hc/en-us/articles/14632369526939-If-there-is-a-refund-or-a-dispute-will-the-invoice-status-change-in-Sage) - [Do you reconcile payments made outside of Paystand?](https://support.paystand.com/hc/en-us/articles/14221502921243-Do-you-reconcile-payments-made-outside-of-Paystand) - [Does Autopay allow for partial payments?](https://support.paystand.com/hc/en-us/articles/14221348937243-Does-Autopay-allow-for-partial-payments) - [Can bank transfers be used for monthly payments? Does the customer need to authorize each transfer by logging into their bank account every month?](https://support.paystand.com/hc/en-us/articles/14221006999579-Can-bank-transfers-be-used-for-monthly-payments-Does-the-customer-need-to-authorize-each-transfer-by-logging-into-their-bank-account-every-month) - [How does Paystand handle refunds in Sage?](https://support.paystand.com/hc/en-us/articles/13965995715483-How-does-Paystand-handle-refunds-in-Sage) - [What happens when you take a payment with no invoice attached?](https://support.paystand.com/hc/en-us/articles/13083075852827-What-happens-when-you-take-a-payment-with-no-invoice-attached) - [How can I add invoices if I find any missing after the sync?](https://support.paystand.com/hc/en-us/articles/11846468862747-How-can-I-add-invoices-if-I-find-any-missing-after-the-sync) - [Can activating (new) dimensions hamper automated reconciliation?](https://support.paystand.com/hc/en-us/articles/11845866637979-Can-activating-new-dimensions-hamper-automated-reconciliation) - [Can I brand the email payment reminder?](https://support.paystand.com/hc/en-us/articles/11845332206235-Can-I-brand-the-email-payment-reminder) - [What happens if an invoice comes in without dimension values?](https://support.paystand.com/hc/en-us/articles/11845289482907-What-happens-if-an-invoice-comes-in-without-dimension-values) - [Can I brand the email payment reminder?](https://support.paystand.com/hc/en-us/articles/11783631100315-Can-I-brand-the-email-payment-reminder) - [What happens to reconciliation if there is a duplicate payment?](https://support.paystand.com/hc/en-us/articles/11765696209691-What-happens-to-reconciliation-if-there-is-a-duplicate-payment) - [Can I update a customer's email address?](https://support.paystand.com/hc/en-us/articles/11765609130011-Can-I-update-a-customer-s-email-address) - [Is there a penalty for handling refunds?](https://support.paystand.com/hc/en-us/articles/11765347422491-Is-there-a-penalty-for-handling-refunds) - [When is the earliest I can initiate a refund on a payment?](https://support.paystand.com/hc/en-us/articles/11765296864027-When-is-the-earliest-I-can-initiate-a-refund-on-a-payment) - [How often does Paystand handle bank reconciliations?](https://support.paystand.com/hc/en-us/articles/11765147545883-How-often-does-Paystand-handle-bank-reconciliations) - [Can I have multiple portals for each of my subsidiaries?](https://support.paystand.com/hc/en-us/articles/11765108434587-Can-I-have-multiple-portals-for-each-of-my-subsidiaries) - [Can the payment reminder be forwarded to another email to pay?](https://support.paystand.com/hc/en-us/articles/11764842293915-Can-the-payment-reminder-be-forwarded-to-another-email-to-pay) - [Can the payment reminder be sent to multiple email addresses?](https://support.paystand.com/hc/en-us/articles/11764717348379-Can-the-payment-reminder-be-sent-to-multiple-email-addresses) - [Does Paystand take Bank Network payments over the Virtual Terminal?](https://support.paystand.com/hc/en-us/articles/11764518294683-Does-Paystand-take-Bank-Network-payments-over-the-Virtual-Terminal) - [Do you have an account updater on the credit cards before they expire?](https://support.paystand.com/hc/en-us/articles/11764312157339-Do-you-have-an-account-updater-on-the-credit-cards-before-they-expire) - [Can activating (new) dimensions hamper automated reconciliation?](https://support.paystand.com/hc/en-us/articles/11761907856027-Can-activating-new-dimensions-hamper-automated-reconciliation) [Toggle navigation](https://support.paystand.com/hc/en-us/articles/13620201294875-How-is-my-information-secure-using-Paystand#) All banking information is encrypted with AES256 encryption and TLS 1.2 plus with communication protocols. We’re a certified PCI Service Provider. To accomplish this, we use the best-in-class security tools and practices to maintain a high level of security at Paystand. [Prev](https://support.paystand.com/hc/en-us/articles/15472935326491-Why-is-it-necessary-to-enter-my-address-information-during-the-checkout-process "Why is it necessary to enter my address information during the checkout process?") [Next](https://support.paystand.com/hc/en-us/articles/10387811770779-Is-Paystand-secure-to-process-my-banking-information "Is Paystand secure to process my banking information?") #### Table of contents How is my information secure using Paystand? - [How is my information secure using Paystand?](https://support.paystand.com/hc/en-us/articles/13620201294875-How-is-my-information-secure-using-Paystand#how-is-my-information-secure-using-paystand--0-0)