### Error Code

Transaction Failed: Invalid transaction or card restriction

### Issue

This code is returned from the bank issuer when they do not accept the transaction. The payer must contact their bank for further assistance.

### Resolution

There are two ways to resolve the declined payments. The first step would be to retry the payment method as follows:

- Add a new payment method [How to tokenize a payment method for Autopay](https://support.paystand.com/hc/en-us/articles/11269679677211)
- Retry the existing payment method [How to reprocesses Autopay failures](https://support.paystand.com/hc/en-us/articles/11273157564315)

[Prev](https://support.paystand.com/hc/en-us/articles/10842346600347-Transaction-Failed-The-account-number-is-invalid "Transaction Failed: The account number is invalid") [Next](https://support.paystand.com/hc/en-us/articles/10842249828379-Transaction-Failed-Insufficient-funds "Transaction Failed: Insufficient funds")

#### Table of contents

Transaction Failed: Invalid transaction or card restriction

- [Transaction Failed: Invalid transaction or card restriction](https://support.paystand.com/hc/en-us/articles/10842322935835-Transaction-Failed-Invalid-transaction-or-card-restriction#transaction-failed-invalid-transaction-or-card-restriction-0-0)
- [Error Code](https://support.paystand.com/hc/en-us/articles/10842322935835-Transaction-Failed-Invalid-transaction-or-card-restriction#error-code-0-1)
- [Issue](https://support.paystand.com/hc/en-us/articles/10842322935835-Transaction-Failed-Invalid-transaction-or-card-restriction#issue-0-2)
- [Resolution](https://support.paystand.com/hc/en-us/articles/10842322935835-Transaction-Failed-Invalid-transaction-or-card-restriction#resolution-0-3)