# How Peak Design Scaled Wholesale AR Without Adding a Single Headcount Peak Design's 3-person finance team eliminated 100% of manual domestic payment processing and doubled invoice throughput, without hiring more people. ### By The Numbers ### 100% ##### Reduction in manual domestic payment time ### 0 ##### New headcount added ###### Headquarters #### San Francisco, CA ###### Industry #### Consumer Goods ###### Client ###### Challenge As Peak Design's wholesale business grew, its 3-person finance team was buried in manual payment operations. Roughly 100 checks arrived each month, requiring the VP of Finance to personally sort, photograph, and deposit them. Wire transfers demanded separate spreadsheet reconciliation. On a routine day, a single payment took more than 10 minutes to process, creating backlogs that sent false past-due notices to paid customers. ###### Solution Paystand deployed Smart Lockbox and AR automation integrated directly into NetSuite. Incoming checks, ACH payments, and card transactions are now automatically scanned, matched to open invoices, and reconciled with credit memos applied in the same transaction. The result: domestic payment processing dropped to zero manual effort, and Peak Design scaled its wholesale AR without adding headcount. ## **Testimonials** "Paystand has helped us scale. If we had to do all that manually, we potentially would need another hire for our AR." --- ### Challenges Faced by Peak Design - ~100 paper checks arriving monthly, requiring the VP of Finance to personally sort, photograph, and deposit them - Wire transfers landing without enough context to identify the customer or invoice, requiring manual spreadsheet mapping - Each payment taking 10+ minutes to process, creating a growing backlog - Paid customers receiving false past-due notices due to unprocessed payments - Previous AR platform (YayPay by Quadient) lacked lockbox capabilities and still required hands-on reconciliation ### Solutions Implemented with Paystand - Smart Lockbox receives, scans, and matches incoming checks to open NetSuite invoices automatically — no team involvement - ACH and card payment automation with direct matching to invoice records, eliminating manual remittance hunting - Credit memo application within the same transaction, removing a common point of manual intervention - Native NetSuite integration for automatic reconciliation across all payment types - AR Network Portal rolled out to U.S. wholesale customers so they can view invoices and pay in one place **Scale your AR without scaling your team.** **Request Demo** Paystand is on a mission to create a more open financial system, starting with B2B payments. Using blockchain and cloud technology, we pioneered Payments-as-a-Service to digitize and automate your entire cash lifecycle. Our software makes it possible to digitize receivables, automate processing, reduce time-to-cash, eliminate transaction fees, and enable new revenue. - **Receivables** - [Automatic Reconciliation](/content/receivables/automatic-reconciliation/index.html) - [Collections Automation](/content/receivables/collections-automation/index.html) - [Payment Portal](/content/receivables/payment-portal/index.html) - [AR Network Portal](/content/receivables/network-portal/index.html) - [Virtual Terminal](/content/receivables/virtual-terminal/index.html) - [Recurring Payments](/content/receivables/recurring-payments/index.html) - [Convenience Fees and Incentives](/content/receivables/convenience-fees-and-incentives/index.html) - [Billing & Receivables Automation](/content/receivables/billing-and-receivables-automation/index.html) - [Dashboard & Reporting](/content/receivables/dashboard-and-reporting/index.html) - [NetSuite](/content/integrations/netsuite/index.html) - **Payables** - [AP Automation](/content/payables/ap-automation/index.html) - [Accounting Automation](/content/payables/accounting-automation/index.html) - [International Payments](/content/payables/international-payments/index.html) - [Spend Approvals](/content/payables/purchase-order-approvals/index.html) - **Legal** - [Privacy Policy](https://privacy.cptn.co/privacy-policy/9e569c48-09ec-4470-9690-5f41a96372a6) - [Terms of Service](/content/terms-of-service/index.html) - [Privacy Requests (DSAR)](https://dsar.cptn.co/dsar/a29b61f1-b79e-4849-a524-747ffa90bf8c) - **Support** - [Knowledge Base](https://support.paystand.com/hc/en-us) - [Developer Hub](https://developers.paystand.com/) - **Payments** - [B2B Payments](/content/payments/index.html) - [Paystand Bank Network](/content/payments/paystand-bank-network/index.html) - [Check Scan](/content/payments/check-scan/index.html) - [eCheck and ACH](/content/payments/echeck-and-ach/index.html) - [Smart Lockbox](/content/payments/smart-lockbox/index.html) - [Canadian EFT](/content/payments/canadian-eft/index.html) - [Push Payments: AI Match](/content/payments/push-payments/index.html) - **Expense** - [Spend Management](/content/expenses/spend-management/index.html) - [Corporate Cards](/content/expenses/corporate-cards/index.html) - [Spend Analytics](/content/expenses/spend-analytics/index.html) - [Slack](/content/expenses/integrations/slack/index.html) - [Microsoft Teams](/content/expenses/integrations/microsoft-teams/index.html) - [Quickbooks Online](/content/expenses/integrations/quickbooks/index.html) - [NetSuite](/content/integrations/netsuite/index.html) - [Sage Intacct](/content/integrations/sage-intacct/index.html) - [Microsoft Dynamics 365](/content/integrations/microsoft-dynamics-365/index.html) - [All Integrations](/content/integrations/index.html) - **Company** - [About Us](/content/about/index.html) - [Payments as a Service](/content/pricing/index.html) - [Become a Partner](/content/partners/index.html) - [Press](/content/press/index.html) - [Sitemap](/content/sitemap/index.html) - **Resources** - [Blog](/content/blog/index.html) - [Case Studies](/content/resources/case-studies/index.html) - [Datasheets](/content/resources/datasheets/index.html) - [eGuides](/content/resources/whitepapers/index.html) - [Comparisons](/content/resources/compare/index.html) - [Events](/content/resources/events/index.html) - [Podcast](/content/blog/best-finance-and-business-podcasts/index.html) - [Webinars](/content/resources/webinars/index.html) - [Glossary](/content/resources/glossary/index.html) - **WHY PAYSTAND** - [Comparison](/content/resources/compare/index.html) - [Reviews](/content/reviews/index.html) - **INDUSTRIES** - [Healthcare](/content/industry/healthcare/index.html) - [Manufacturing](/content/industry/manufacturing/index.html) - [Construction](/content/industry/construction/index.html) - [Supply Chain](/content/industry/supply-chain/index.html) - [Solar Energies](/content/industry/solar/index.html) - [Retail](/content/industry/retail/index.html) - [Wholesale](/content/industry/wholesale/index.html) - **DATA & INFRASTRUCTURE** - [Enterprise Blockchain](/content/solutions/enterprise-blockchain/index.html) - [APIs](/content/solutions/paystand-api/index.html) - **LEARNING RESOURCES** - [Improving Cash Flow](/content/resources/learning-paths/cash-flow/index.html) - [Optimizing Accounts Receivable](/content/resources/learning-paths/optimizing-accounts-receivable/index.html) - [Reducing Costs](/content/resources/learning-paths/reduce-costs/index.html)