Juxto and Paystand NetSuite Payment Automation Case Study
Juxto Automates Payment Collection In NetSuite
Communications pioneer drives Canadian and US payment automation with Paystand's NetSuite SuiteApp.
By The Numbers
30%
Shift of payments to zero-fee bank transfer
40 bps
Decrease in credit card rates
208
Hours saved per year on manual processes
Headquarters
Ontario, CA
Industry
Telecommunications
Client
Challenge
Juxto needed a payment solution that could connect directly to NetSuite, accept payments in the U.S. and Canada, and help customers self-service.
Solution
Using Paystand, Juxto set up multicurrency payment processing and integrated payments with QuickBooks for invoicing. They also connected U.S. payments to the NetSuite implementation and enhanced the ERP with Paystand’s collections automation module.
Testimonials
“Paystand helped us set up a digital payment portal in minutes. Now our customers can pay invoices whenever they want and our payments are automatically reconciled and tracked in NetSuite.”
Ricardo Ordonez
General Manager
Challenges Faced by Juxto
- Complexity of using two payment processors to handle U.S. and Canadian payments
- Time-consuming manual processes for invoicing, payment collection, and reconciliation
- Lack of self-service payment options, requiring constant team involvement
- Needed a streamlined solution to manage payments across multiple currencies
- High credit card processing fees impacting overall costs
Solutions Implemented with Paystand
- Centralized payment collection for both U.S. and Canada under one system
- Embedded payments in invoices, allowing one-click payment functionality
- Introduced self-service payment options, saving over 52 hours per quarter
- Automated reconciliation, reducing manual workload and real-time record updates
- Achieved significant cost savings with zero-fee network and lower credit card fees
[**Make payments a strategic advantage for your business**
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Paystand is on a mission to create a more open financial system, starting with B2B payments. Using blockchain and cloud technology, we pioneered Payments-as-a-Service to digitize and automate your entire cash lifecycle. Our software makes it possible to digitize receivables, automate processing, reduce time-to-cash, eliminate transaction fees, and enable new revenue.