# Juxto Simplifies AR and Cuts Costs in NetSuite with Paystand

## OVERVIEW

Juxto, a cloud communications innovator, has been delivering advanced real-time communications (RTC) solutions since 2001. As the business scaled, manual processes in accounts receivable were holding the company back.

## CHALLENGE

With customers in both the U.S. and Canada, Juxto needed a unified solution that could:

- Accept USD and CAD payments
- Integrate directly with NetSuite
- Offer a digital, self-service experience for customers
- Reduce the time and cost of payment collection and reconciliation

## SOLUTION

Juxto implemented Paystand’s native NetSuite SuiteApp and A/R automation module. They connected U.S. payments directly to NetSuite and used a custom integration with QuickBooks for CAD invoicing. With Paystand, they also enabled zero-fee bank payments through the B2B Payments Network.

## RESULTS

In less than a year, Juxto transitioned to a zero-touch payment experience across North America.

- Saved 52+ hours per quarter with automated reconciliation
- Recovered $4,345 in fees using Paystand’s Payer-Pay-Fees (PPF) model
- Shifted 30% of payments to the zero-fee Paystand Network
- Reduced credit card processing rates by 40 basis points

“Paystand helped us launch a digital payment portal in minutes. Customers now pay invoices on their own terms, and payments are automatically tracked and reconciled inside NetSuite.”  
*Ricardo Ordonez, GENERAL MANAGER, JUXTO*

## SOLUTIONS USED:

- Payment Processing
- A/R Automation Module
- Paystand SuiteApp for NetSuite
- Custom QuickBooks integration for CAD

## Smart Invoicing

Invoices are scheduled with payment links that take customers to a secure digital payment portal with the prefilled invoice amount.

## Payment Portal

Customers can pay one or multiple invoices at a time, with all payment options shown on one screen, including in-app account login.

## Automated Collections

Collected payments are instantly applied against open invoices in NetSuite. Payments reconcile automatically. Customer receives a receipt and payer portal, with deposits transferred into proper bank accounts.

## Reporting

Receive transfer reports with details of a deposit, its transactions, and any invoices and sales orders a deposit affects. Payment history is stored in a secure environment, and all records are digitally audible.
