Juxto Simplifies AR and Cuts Costs in NetSuite with Paystand

OVERVIEW

Juxto, a cloud communications innovator, has been delivering advanced real-time communications (RTC) solutions since 2001. As the business scaled, manual processes in accounts receivable were holding the company back.

CHALLENGE

With customers in both the U.S. and Canada, Juxto needed a unified solution that could:

• Accept USD and CAD payments
• Integrate directly with NetSuite
• Offer a digital, self-service experience for customers
• Reduce the time and cost of payment collection and reconciliation

SOLUTION

Juxto implemented Paystand’s native NetSuite SuiteApp and A/R automation module. They connected U.S. payments directly to NetSuite and used a custom integration with QuickBooks for CAD invoicing. With Paystand, they also enabled zero-fee bank payments through the B2B Payments Network.

RESULTS

In less than a year, Juxto transitioned to a zero-touch payment experience across North America.

• Saved 52+ hours per quarter with automated reconciliation
• Recovered $4,345 in fees using Paystand’s Payer-Pay-Fees (PPF) model
• Shifted 30% of payments to the zero-fee Paystand Network
• Reduced credit card processing rates by 40 basis points

“Paystand helped us launch a digital payment portal in minutes. Customers now pay invoices on their own terms, and payments are automatically tracked and reconciled inside NetSuite.”
Ricardo Ordonez, GENERAL MANAGER, JUXTO

SOLUTIONS USED:

• Payment Processing
• A/R Automation Module
• Paystand SuiteApp for NetSuite
• Custom QuickBooks integration for CAD

Smart Invoicing

Invoices are scheduled with payment links that take customers to a secure digital payment portal with the prefilled invoice amount.

Payment Portal

Customers can pay one or multiple invoices at a time, with all payment options shown on one screen, including in-app account login.

Automated Collections

Collected payments are instantly applied against open invoices in NetSuite. Payments reconcile automatically. Customer receives a receipt and payer portal, with deposits transferred into proper bank accounts.

Reporting

Receive transfer reports with details of a deposit, its transactions, and any invoices and sales orders a deposit affects. Payment history is stored in a secure environment, and all records are digitally audible.