Errors

THE ERROR OBJECT

{
  "error": {
    "name": "unprocessableEntity",
    "status": "422",
    "type": "requestError",
    "description": "There was a problem with the request.",
    "details": {
      "code": "validationError",
      "detailCode": "",
      "description": "There are requirements that have not been met.",
      "parameter": "amount",
      "explanation": "amount is required"
    },
    "ref": "5540b94cffee444cb4e12b761ca93183"
  }
}

Error

The Error response structure contains a HTTP status code, an error type, an error code, a reference id, and (optionally) other details to further understand the nature of the error. The Error response has a root element "error" containing the error structure.

Parameter Description
error Errors come wrapped in a root object named "error". See below.

Error

Parameter Description
name The HTTP status code name. See below for more information.
status The HTTP status code. See below for more information.
type The error type. See below for more information.
description The description for the error type.
details An embedded details object. See below for more information.
ref A unique reference code given to each error.

Details

Parameter Description
code The error detail code. See below for more information.
description The description for the error detail code.
detailCode A code given to describe the specific details of the error.
parameter The parameter associated with the error (if available).
value The parameter values associated with the error (if available).
explanation A more detailed explanation of the error (if available).

HTTP status codes

The Error response uses HTTP Status Codes 2xx, 4xx, and 5xx.

Status Code Status Name Description
200 Success The request was successful.
204 No Content Empty response.
400 Bad Request The request failed, possibly due to a malformed request.
401 Unauthorized Access to the resource is denied
402 Request Failed The request was not successful despite being a valid request.
404 Not Found The resource was not found
422 Unprocessable Entity The request failed, possibly due to validation problems.
429 Too Many Requests You have performed too many requests
500 Internal Server Error Something went wrong on the Paystand end.
503 Service Unavailable The API is currently not available.

Detail codes

Error Detail Codes give a more granular description of an error.

Detail Code Description
apiError The request failed due to an API error
insufficientResourceAccess You do not have access to the resource.
insufficientFeatureAccess You do not have access to the feature.
validationError There are requirements that have not been met.
resourceNotFound The resource was not found.
paymentFailure There was a problem with the payment resource.
tokenFailure There was a problem with the token resource.
refundFailure There was a problem with the refund resource.
customerFailure There was a problem with the customer resource.
cardFailure There was a problem with the card resource.
bankFailure There was a problem with the bank resource.
transferFailure There was a problem with the withdrawal resource.
bankLoginFailure There was a problem with the bank login resource.
invalidTestCredentials The test credentials used were incorrect.

Error types

The error response contains an Error Type that helps to identify broad categories of errors.

Type Description
apiConnectionError Failure to connect to the API.
apiError General API error.
authenticationError There was a problem with the authentication.
accessError There was a problem accessing a resource.
requestError There was a problem with the request.
rateLimitError Too many requests.